Event Manager | Full-Time | Palm Springs Plaza Theatre at Oak View Group

Palm Springs, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

80000.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Communication, Customer Service, Staff Supervision, Problem Solving, Budget Preparation, Crowd Management, Training, Scheduling, Logistics Coordination, Public Safety, A/V Equipment Knowledge, Facility Management, Teamwork, Hospitality, Conflict Resolution

Industry

Entertainment Providers

Description

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Events Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervisor all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience. This position also helps support the Guest Experience team and works closely with visitors, stakeholders, industry partners, guests, in-house services, and other colleagues. The Events Manager reports directly to the venue Director of Events and is responsible for the planning and execution of Palm Springs Plaza Theatre events including concerts, comedy shows, family shows, private events, and more. This role pays an annual salary of $75,000-$80,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 24, 2026. About the Venue The Historic Palm Springs Plaza Theatre located in the heart of Downtown Palm Springs, California, re-opened on December 1, 2025 after a $34 million dollar restoration. The theatre hosts 120+ events per year including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men’s Chorus, Modern Men: Coachella Valley Men’s Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival and many national touring acts. The theatre capacity is 700 seats. Responsibilities Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a guest service focus through teamwork & dedication to Oak View Group’s principles Assist in the preparation of building to meet the requirements of upcoming events/shows Engage in advance calls with artists, crews, and promoters to determine all event logistics and details Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load in and load out Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) for all event and security staff Make hospitality arrangements as needed Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly Review emergency planning procedures with all event staff for each event Create and distribute detailed data sheets prior to every event Prepare and approve bi-weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications 3-5 years of increasingly responsible experience in event management in a theatre, convention center, stadium, arena, or public assembly facility setting Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field, or equivalent career experience. Bi-lingual a plus Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Possession of, or ability to obtain, a valid drivers’ license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Demonstrated familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with AutoCAD is preferred but not required Ability to work both indoors and outdoors as required by event. Ability to work extended periods of time both walking and/or standing. Ability to lift up to 40 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Responsibilities

The Events Manager will oversee all aspects of assigned events, ensuring smooth execution from planning to completion. This includes managing event staff, coordinating with public safety officials, and ensuring customer satisfaction.