Event Manager (Planning & Client Experience) at Lick Me Im Delicious
Oxford OX44 7RW, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Dec, 25

Salary

35000.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Events Services

Description

At Lick Me I’m Delicious, we bring imagination to life, turning wild ideas into edible, immersive event moments for brands like Google, Disney and Amazon. Think Nitro Ice Cream Pods, Chocolate Selfie Stations, and Edible Mist Orbs – flavoured mist that you suck up with a straw.
We’re looking for an Event Manager - not someone who delivers events on-site, but someone who plans them meticulously, keeps clients calm and confident, and ensures our onsite team has everything they need to make magic happen.

How To Apply:

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Responsibilities

THIS ROLE IN A (CHOCOLATE-COATED) NUTSHELL:

You’ll be the main point of contact for our clients from the moment they book – calmly guiding them through the process, answering their questions, and helping shape their plans within the structure of our tried-and-tested LMID experience.
You’ll know where every van is going, what every Event Manager needs, how every client is getting their logo printed, and whether the machine needs one or two 13-amp sockets. You’ll problem-solve when plans change and build our internal systems to help us manage it all at scale.
This is a behind-the-scenes role, but one that makes everything else possible.

KEY RESPONSIBILITIES:

  • Act as the main contact for clients once they have confirmed their booking, answering all their questions and gathering key details
  • Manage event planning and logistics - who’s going where, when, with what, and how they’re getting in to the venue
  • Own all aspects of client comms - including branding, access, parking, H&S, power requirements, delivery timing and more
  • Support clients in submitting their health & safety docs - signposting where needed, and becoming an expert in how our machines work
  • Keep our internal planning systems up-to-date, so our Event Managers have exactly what they need via their EM App
  • Be a key contact for our onsite Event Managers - providing clear info, supporting their problem solving, and (where needed) acting as an out-of-hours support
  • Collaborate with our People and Production teams to ensure everything is joined up pre-event
  • Contribute to system improvements - helping us streamline how we manage high volumes with clarity and ease
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