Job Introduction

• Event Manager
• 40 Hours per week
• Up to £32,000
• Signet Library, Edinburgh, EH1 1RF

Are you passionate about delivering exceptional events in a historic and inspiring setting? The Signet Library in Edinburgh, renowned for its stunning architecture and rich heritage, seeks a dynamic and experienced Events Manager to oversee our diverse functions. This is a unique opportunity to work within one of Edinburgh’s most iconic venues, combining your organisational skills with a love for history and culture.
Nestled in the heart of Edinburgh’s historic Old Town, the Signet Library is a magnificent 19th century building. Designed by architect William Burn, it boasts elegant neoclassical architecture, a stunning central reading room, and beautifully preserved interiors that reflect centuries of Scottish legal tradition. Today, it continues to be a prestigious venue for events, private functions, and corporate gatherings, offering a truly memorable setting for any occasion.

WHAT YOU’LL DO:

• PLANNING AND SERVICE DELIVERYEnsure all planning, operational, and kitchen service functions for the venue are effectively in place and meet the required standards.
• QUALITY CONTROL, HEALTH AND SAFETY, AND HYGIENEManage all quality assurance measures, health and safety protocols, and hygiene systems to align with Heritage Portfolio standards and specific venue requirements.
• CLIENT AND TEAM COMMUNICATIONUnderstand and clearly communicate the venue’s service offers to clients, customers, and the Heritage Portfolio team to ensure alignment and satisfaction.
• INNOVATION AND SERVICE ENHANCEMENTLead efforts to innovate and develop service styles that generate positive PR and enhance client feedback.
• TEAM COLLABORATION AND BUSINESS GROWTHActively participate in the wider events team, contributing to discussions and decisions that support the growth and improvement of the Heritage Portfolio business.
• EVENT SERVICE ARTICULATION AND CUSTOMER EXPERIENCEClearly define and communicate the service elements for each event, including food, equipment, flow, and overall customer experience, to improve business outcomes.
• FINANCIAL PERFORMANCE SUPPORTAssist the venue in managing financial aspects such as forecasting, event costing, post event reviews, cost control, stock management, and monthly reconciliation.
• SITE READINESS AND PREPARATIONSupport venue teams in ensuring areas are prepared for site visits and event setups as required.
• SECURITY AND SAFETY COMPLIANCEEnsure all security measures related to the building, stock, personnel, and client expectations are maintained before, during, and after events.
• SITE INSPECTIONS AND PROPOSAL DEVELOPMENTAssist with regular site inspections and the generation of proposals to support event planning and venue development.
• TEAMWORK AND WORKPLACE HARMONYPromote a collaborative and harmonious working environment within the Heritage Portfolio team.
• BUSINESS DEVELOPMENT SUPPORTSupport the General and Assistant Manager in identifying and pursuing financially sustainable opportunities to develop the business.