Event Operations Coordinator at Napier City Council

Napier, Hawke's Bay, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

70300.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Venue Operations, Event Coordination, Facility Maintenance, Customer Service, Health and Safety Compliance, Problem Solving, Organization, Stakeholder Management, Scheduling, Contractor Management

Industry

Government Administration

Description

From community sport fixtures to major events and functions, McLean Park is Hawke's Bay's premier sporting and events destinations. We're looking for an enthusiastic and hands-on Event Operations Coordinator to help ensure every event, booking and venue experience runs smoothly. This is a varied role where no two days are the same. You'll be at the heart of venue operations, coordinating event requirements, supporting hirers and contractors, maintaining our facilities to a high standard, and helping maximise the use of the Centennial Events Centre. Whether you're setting up for an event, planning seasonal venue usage, or ensuring our facilities are safe, welcoming and event-ready, you'll play an important role in delivering exceptional experiences for our community. Working closely with customers, sporting organisations, contractors and colleagues, you'll combine practical problem-solving, strong organisation and a customer-first mindset to help make McLean Park a venue we're proud of. As events don't always happen during business hours, flexibility to work evenings, weekends and public holidays when required is essential. Te Āheinga - The Opportunity Coordinate operational requirements for sporting events, venue bookings and community activities across McLean Park and the Centennial Events Centre. Plan and schedule venue usage to maximise utilisation and support seasonal sporting programmes. Deliver exceptional event experiences through quality venue presentation, setup coordination and customer support. Induct hirers, contractors and event personnel, ensuring health, safety and compliance requirements are met. Help maintain facilities, buildings, grounds and assets to a high standard, creating a safe and welcoming environment. Be part of a collaborative team that plays a key role in supporting sport, recreation and events across Napier. He kōrero mōhou - About You Experience in venue operations, events, sports facilities, grounds maintenance, competitions or a related operational environment. Strong organisational skills with the ability to coordinate multiple priorities and adapt to changing event requirements. Practical problem-solving ability, initiative and a hands-on approach to getting things done. Customer-focused mindset with the confidence to build positive relationships with hirers, contractors and community groups. Physically fit, reliable and comfortable working both independently and as part of a team. Full clean driver's licence, with a forklift licence and qualifications in Sport, Recreation or Event Management viewed favourably. Ngā painga mōhou - What we Offer 5 weeks' annual leave after 2 years service Discounted health insurance work scheme + Eye test subsidy Retailer discounts + study assistance Employee Assistance Program (OCP) Quarterly values awards + Birthday vouchers + Social club Free flu vaccinations (annual) Ka Awatea Cultural Wānanga + NCC Kapa Haka Te Reo Māori language classes At Napier City Council, we're proud to help shape a vibrant, connected and thriving city. You'll join a supportive team environment where your contribution matters, your ideas are valued, and your work directly impacts the experiences of our community. If you're passionate about sport, events and delivering great customer experiences, we'd love to hear from you. This is a full time, permanent position working 40 hours per week. Some flexibility in days and hours is required to fit around events and sporting fixtures. You will be based at McLean Park in Napier. Remuneration for this role is $60,000 - $70,300 per annum (including KiwiSaver) depending on your skills and experience We will be interviewing applications as we receive them and may close the role when we have found the right person. He kōrero mō Te Kaunihera o Ahuriri - About NCC At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help! Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training. Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening and drug & alcohol testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most. Please visit Napier City Council Careers website to see full job description Job Description – Event Operations Coordinator

Responsibilities

Coordinate operational requirements and scheduling for sporting events and community activities at McLean Park and the Centennial Events Centre. Ensure high standards of venue presentation, safety compliance, and exceptional customer support for all hirers and contractors.