POSITION SUMMARY

The Event Operations Manager is responsible for the smooth delivery and overall management of Craft Markets Australia (CMA) market days. CMA operates markets across 10 picturesque locations in Victoria, each showcasing talented makers, designers, and food producers.
This role requires an experienced Event Manager who can confidently oversee all aspects of event delivery — from bump-in to bump-out — while ensuring safety, efficiency, and exceptional customer service. You will represent CMA to stallholders, suppliers, and the public, bringing professionalism, problem-solving skills, and a positive, hands-on attitude to every market day.
You will thrive in a busy, fast-paced environment, enjoy working as part of a close-knit team, and be passionate about creating memorable market experiences for our community.

• Deliver and oversee the safe, timely, and efficient running of CMA markets, including bump-in, during event operations, and bump-out.
• Manage on-site safety for stallholders, staff, and patrons, ensuring compliance with CMA’s management plans (Risk, COVIDSafe, Emergency, Stallholder, Staff, and Traffic Management).
• Act as Chief Warden when required, leading emergency response and safety procedures.
• Oversee stallholder and supplier relationships on market days, ensuring smooth communication and problem resolution.
• Coordinate and brief CMA staff prior to market commencement.
• Liaise with venue managers, suppliers, and key stakeholders to ensure operational success.
• Manage OH&S and logistical requirements to deliver safe, compliant events.
• Handle on-site administration and ensure efficient communication across teams.
• Attend multiple event sites throughout the year, however primarily South East Melbourne and Mornington Peninsula.