Summary
Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our mission is to care for people so they can be their best!
Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.

SALARY STARTING AT $63,000 COMMENSURATE WITH EXPERIENCE.

Position Overview: Our resort hosts an array of weddings and social events annually, ranging from intimate gatherings to multi-day, large-scale South Asian weddings and milestone celebrations. We are seeking a highly motivated and detail-oriented Event Planning Manager to join our Weddings & Social Events team. This role is ideal for someone with a passion for events, exceptional communication skills, and the ability to manage complex logistics while delivering a personalized guest experience. The position focuses on Western weddings, South Asian weddings, day meetings, room block coordination, and social celebrations, including galas and reunions. This planner will be a key liaison between clients, their personal wedding planners, and internal resort departments, owning all food & beverage, banquet setup, and resort-driven event logistics planning.

Qualifications

• Education & Experience
• High school diploma or equivalent required; college degree in hospitality or related field preferred.
• 2–3 years of hotel event planning or catering experience required.
• Prior experience with weddings or social events strongly preferred; experience with South Asian or multi-day cultural weddings a plus.
• Familiarity with Hyatt systems, including Envision or similar CMS platforms, preferred.
• Skills & Attributes
• Excellent interpersonal and organizational skills with a strong eye for detail.
• Strong written and verbal communication skills.
• Comfortable managing multiple complex events simultaneously.
• Knowledge of banquet operations, catering, and event lifecycle.
• Creative problem-solver with calm, confident decision-making under pressure.
• Additional Requirements
• Ability to work flexible hours, including nights, weekends, and holidays based on event schedule.
• Must be able to walk and stand for extended periods and work in varied outdoor conditions.
• Authorized to work in the United States and pass E-Verify verification

• Event Planning & Execution
• Serve as the lead planning contact for weddings and social events post-contract signature.
• Detail and manage all resort-managed elements, including catering, venue setup, and event-day logistics.
• Work collaboratively with each event’s hired professional wedding coordinator (required by the resort) or event planner to ensure seamless execution.
• Customize timelines, menus, and layouts to support a diverse range of cultural and religious events, including South Asian weddings.
• Client Communication & Support
• Conduct site visits, menu tastings, and pre-convention meetings.
• Provide guidance and creative input while supporting the couple’s or host’s vision.
• Build trusted relationships with clients, families, and vendors throughout the planning journey.
• Documentation & Operational Readiness
• Prepare Banquet Event Orders, diagrams, and proposals with precision and detail.
• Ensure timely communication with Banquets, Culinary, AV, Housekeeping, and other operational departments.
• Manage billing, deposits, payments, and post-event reviews.
• Sales Support & Revenue Generation
• Upsell enhancements, recommend pre- and post-event gatherings, and suggest amenity upgrades to maximize group revenue.
• Track and monitor event trends to support sales strategy and forecasting.

Qualifications

• Education & Experience
• High school diploma or equivalent required; college degree in hospitality or related field preferred.
• 2–3 years of hotel event planning or catering experience required.
• Prior experience with weddings or social events strongly preferred; experience with South Asian or multi-day cultural weddings a plus.
• Familiarity with Hyatt systems, including Envision or similar CMS platforms, preferred.
• Skills & Attributes
• Excellent interpersonal and organizational skills with a strong eye for detail.
• Strong written and verbal communication skills.
• Comfortable managing multiple complex events simultaneously.
• Knowledge of banquet operations, catering, and event lifecycle.
• Creative problem-solver with calm, confident decision-making under pressure.
• Additional Requirements
• Ability to work flexible hours, including nights, weekends, and holidays based on event schedule.
• Must be able to walk and stand for extended periods and work in varied outdoor conditions.
• Authorized to work in the United States and pass E-Verify verification.