ABOUT LAPLAND

LaplandUK is based on two Original Stories Written by Mike & Alison Battle ‘The Untold Story of Father Christmas’ & ‘The Secrets of the Christmas Elves’.
LaplandUK is an immersive, theatrical experience based on an original adaptation, centred around a child’s fleeting belief in Father Christmas. Putting families at the centre of the storyline, the 4/4.5-hour experience allows families to explore an ancient Elven civilisation through a magical world of storytelling that fuses the spectacle of a filmset with the performance of theatre.

EXPERIENCE:

• Minimum one year experience working in live entertainment, event operations and/or visitor attraction operations.
• Strong working knowledge of best Health and Safety practices.
• Experience co-ordinating cast members within a guest-facing operation.
• Knowledge of Act 4 and Lapland operations is a benefit although not essential

The FC Runner co-ordinates Father Christmas, ensuring he is in the right place at the right time. A key operational role, the FC Runner will ensure that Father Christmas has everything he needs to deliver a truly magical and memorable experience for guests. The role is also responsible for assisting the Magic Elf’s when working with Father Christmas.
This is a multi-faceted role, which requires a strong ability to meet the demands of people management, whilst protecting the guest experience and delivering an efficient and effective operation.
FC Runners ensure every guest has an experience they will never forget, for all the right reasons. They are essential to the event operations & FC Control, ensuring that the experience operates smoothly. Guest-obsessed, they make sure that feedback is properly collected, communicated and actioned. An inspiring people leader, they coach, lead and motivate their team to deliver world-class standards of service.
FC Runner will work closely with FC Duty Manager & the FC Controllers via radio, confident in ensuring Magic Elf’s and Father Christmas are at the correct location at the correct time whilst dealing with radio communications is key to succeeding in this role.