Event Sales & Services Coordinator at Accor

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

28.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Coordination, Administrative Work, Client Communication, Team Support, Productivity Improvement, Correspondence Preparation, BEO Preparation, Report Distribution, Meeting Attendance, Interpersonal Skills, Verbal Communication, Written Communication, MS Word, Outlook, Excel, Opera

Industry

Hospitality

Description

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Located in Washington’s fashionable West End and adjacent to historic Georgetown, The Fairmont Washington, D.C. welcomes guests in capital style. A sunlit urban oasis that soothes the spirit, the Fairmont, perfect for business or leisure travel, celebrates many local Washington traditions. Known for its engaging service and stylish surroundings, the Fairmont offers 415 spacious guest rooms and suites that provide our guests a welcome retreat. A relaxing visit to the Fairmont Fitness Center, indoor pool and serene courtyard garden will also provide guests with an array of rejuvenating experiences. If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Rate of Pay: $25.00-28.00 per hour Schedule: 8:30am – 5pm, Monday through Friday Responsible to: Director of Events, Senior Event Manager, One Conference Services Manager and two Catering Events Managers. Works in partnership with the Administrative Team of the Executive Office. Overview: The events coordinator is the primary source in the production and distribution of all departmental and client paperwork. He or she will represent the department both within the hotel and to clients in a professional and results-oriented manner on the phone, by email and all other means of communication. The events coordinator is responsible for providing support and assistance to other team members and hotel associates as the need arises, and will assist in creating new ideas and systems that, eliminate defects and increase productivity and revenue. Job Responsibilities: Completes all departmental administrative work in a timely and accurate fashion, based upon deadlines set. Maintains awareness of all details for Events in order to assist team and expedite information to all hotel departments. Assists team in preparing correspondence, memos, BEO’s, resumes, thank you letters, introduction letters, proposals and any other required documents. Prepare Turnovers Packets and return to Managers. Distributes all correspondence, BEO’s, resumes and appropriate forms. Answers telephone calls when managers are unavailable, taking messages and when appropriate, offering knowledgeable assistance to clients and guests Assists managers in routing meeting specification changes. Send Daily and Weekly Reports. Attend Pick-Up and Resume Meetings. Assists all internal and external clients with any requirements and assistance as needed so that the hotel is always represented in a successful and service oriented manner. Assists the other Administrative Assistants with assigned administrative duties which include: Prepare Tasting Menus Prepare Amenity Cards Reader board Guarantee Sheet Change Log Resume Reminder BEO Reminder Resume Packet BEO Filing BEO Packet BEO Distribution Performs any additional projects or duties assigned by the DOCS/CSM/EMM. Follow hotel-grooming standards as outlined by Human Resources. Provide support for this position with timely arrival and departure and consistent attendance. Excessive tardiness or absence will be handled according to guidelines set by Human Resources. Support the hotel’s ongoing service and standards and philosophy Qualifications Proven ability to plan and organize events effectively, with an acute sense of detail & creativity Assertive, professional and positive with a proven ability to develop and lead in a team environment Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera Must be able to work independently and maintain a positive attitude within a very busy environment Excellent interpersonal and communication skills, both written and verbal Service oriented manner both personally with external and internal clients as well as on the phone and email College degree in a related field preferred Previous hospitality experience is an asset Must be legally authorized to work in the United States without sponsorship Physical Requirements: Ability to lift, carry, push, and pull up to 20 pounds Standing/sitting for long periods of time Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The events coordinator is primarily responsible for the production and distribution of all departmental and client paperwork, representing the department professionally to internal and external parties via all communication channels. This role also involves providing support to team members and assisting in developing new systems to increase productivity and revenue.