Event Services Associate, CASE at The Ohio State University

Heerhugowaard, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

15.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Event Coordination, Ticket Scanning, Ushering, Accessibility Support, Emergency Response, Communication, Problem Solving

Industry

Higher Education

Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Event Services Associate, CASE Department: Wexner Center for Arts | Facilities Rentals-JM The Wexner Center for the Arts is The Ohio State University's multidisciplinary laboratory for contemporary art and culture. Through exhibitions, performances, screenings, educational programs, artist residencies, and publications the Wex serves as a vital forum where artists test ideas and where diverse audiences engage the art and issues of our time. In its programs, the Wex balances a commitment to experimentation with a critical appreciation of the past. Our work affirms the university's pursuit of civic participation, freedom of expression, and robust dialogue. Event Services Associate, CASE staff are crucial in creating remarkable experiences for our guests. Specific duties of the Event Services Associate, CASE staff will vary based on the event or program, but may include security screening, ticket scanning, ushering guests to seats, answering questions, providing directions, and assisting with accessibility accommodations and other requests, creating remarkable experiences for our guests! Responsibilities include: 50%: Greeting guests as they enter the Mershon Auditorium with a positive and welcoming attitude. Answering questions and advise guests of their options at events. Scan or collect and verify authenticity of tickets on day of program. 25%: Remain in position in lobby areas at the beginning, intermission, and end of events. Directing patrons to correct seating areas and assisting with any late seating needs/accommodations. Support accessibility requests made by patrons. Staff coat check. 15%: Assist Program Supervisor and Events Coordinator as needed and/or as directed. 10%: Assessing and/or responding to any emergencies and report to Program Supervisor and/or Events Coordinator immediately. General Requirements: Associates must be 18 years of age or older; able to remain in a designate position which may include standing for several hours; able to communicate clearly and appear approachable; work with a diverse group of people and remain open to the needs of all visitors; possibly work outdoors; and follow written and verbal instructions. Additional Information: This is an intermittent position exclusively for Mershon Auditorium at the Wexner Center for the Arts. Career Roadmap Function: Sales and Customer Service Sub-Function: Event Services Career Band: Individual Contributor – Technical Career Level: Entry Proposed Salary Range: $15.00 Location: Mershon Auditorium (0055) Position Type: Intermittent Scheduled Hours: 0.2 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression. Each day, Buckeyes across the state and around the world make a lasting impact. The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures. Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents. Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties. Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow.

Responsibilities

The Event Services Associate will greet guests, assist with ticket verification, and provide directions during events. They will also support accessibility requests and ensure a positive experience for all attendees.