Event Staff at Tacoma Arts Live

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

21.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Customer Service, Volunteer Management, Communication, Point Of Sale Systems, Food Handling, Alcohol Serving, Teamwork, Organization, Problem Solving

Industry

Performing Arts

Description

Description Tacoma Arts Live is a 501(c)(3) non-profit 45 year-old arts organization that is committed to producing the highest quality programs and to the belief that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences. We are seeking Event Staff, and encourage qualified individuals who bring diverse perspectives to the workplace to apply! Position: Event Staff Event Staff will be responsible for the efficient coordination and execution of event operations and volunteer management. Event Staff will do so in cooperation with multiple departments including maintenance, stage & production, and box office, while delivering the highest level of customer service and audience experience. Depending on the shift assigned, Event Staff duties may include providing food and beverage sales and services, managing merchandise sales, as well as assisting in the coordination of event set-ups and teardowns. This is a part-time position and will typically be 10-20 hours per week. Number of shifts can vary depending on the season and number of scheduled events. Events are typically scheduled on evenings and weekends, with most shifts occurring Thursday – Sunday, 10am – 11pm. Event Staff are eligible for overtime if working more than 40 hours in a work week of Monday – Sunday and employees accrue sick leave under the Washington State Paid Sick Leave Law. Pay rate: $20 - $21 per hour Requirements RESPONSIBILITIES: Serve as the lead event staff for Tacoma Arts Live events held either in the Tacoma Armory or offsite. Coordinate with and assist the Operations Team and other day-of Event Team members (Concessions Leads, Stage Crew Members, Volunteer Manager, and Box Office and Marketing staff) on the successful execution of all day-of tasks and details for assigned events. Greet Facility users (patrons, presenters, and/or artists) in a friendly manner, accommodate their needs, and handle inquiries, requests and dispute resolution. Manage and lead volunteers during assigned Tacoma Arts Live events. Serve as the liaison between Tacoma Arts Live staff and Volunteers on the day of the event. Work independently as opening/ closing person in charge, including set-up and teardown of event spaces as well as closing file paperwork, such as house counts, staff hours, and communication of cleaning and security needs. Observe and enforce all Front of House policies and safety regulations. Be accountable for concessions area including setup and take down of concessions stations, stocking area, operating point of sale, etc when needed. Serve alcoholic beverages to patrons according to Washington State Liquor & Cannabis Control Board policies when needed. Attend all Staff, Front of House, and other Event-related meetings and trainings when required or necessary. QUALIFICATIONS: Must be 21 or older. Have a current WA State Food Handler’s Card, WA State Class 12 alcohol server permit, and CPR certification card, OR be able to obtain them. Familiar with point-of-sale systems such as square preferred Have at least one year of event management and supervisory experience. Have excellent customer service skills. Have strong written and verbal communication skills. Be able to handle extended periods of standing, walking, bending and kneeling, as well as lift up to 50 lbs. Be able to work weekends, evenings, and on an on-call basis. Be professional, organized and enjoy working with the public and as part of a team. About Us Since its inception in 1979 as a nonprofit organization, Tacoma Arts Live has played a pivotal role in revitalizing downtown Tacoma through the performing arts, growing into the South Sound's largest performing arts organization. Annually, it serves over 140,000 community members, a testament to its significant impact and reach within the community. Based in the heart of the city, its home at the Tacoma Armory is a central hub for creativity and community engagement, transforming live experiences and elevating community and arts education. Tacoma Arts Live's dedication to community service is evident through its multifaceted engagement activities, which include presenting and producing performing arts experiences, providing dynamic education programs serving 40,000 learners in schools across multiple districts and counties, and engaging diverse audiences through collaborations, community gatherings, and festivals. Notably, Tacoma Arts Live boosts diverse voices by providing support to BIPOC and women-owned creative and cultural enterprises through its small business incubator ACE (Accelerating Creative Enterprise.) Tacoma Arts Live values: Openness (staying transparent and eager to collaborate) Joy (celebrating our humanity) Courage (smart risk-taking, learning, changing) Diversity (reflecting our community onstage and off) Inclusiveness (inviting broad access, building strong relationships) Stewardship (honoring the legacy we inherit, nurturing the future) We are committed to supporting a diverse and inclusive work environment, and to fostering creativity, excellence and collaboration. We honor and value the dignity of all individuals, and want all qualified individuals to apply for our positions. Tacoma Arts Live is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability or any other protected status as provided by law.

Responsibilities

Event Staff will coordinate and execute event operations while managing volunteers. They will work with multiple departments to ensure a high level of customer service and audience experience.