Event Staff / Tour Guides at Jefferson County

Golden, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

20.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Event Monitoring, Tour Guiding, Public Interaction, Independent Judgment, Problem Solving, Decision Making, Teamwork, Adaptability, Conflict Management, Front Desk Staffing, Opening Procedures, Closing Procedures, MS Word, Outlook

Industry

Government Administration

Description

Job Posting Closes at 11:59PM on: 03/22/26 Division: Open Space Division Management Level: Individual Contributor Scheduled Weekly Hours: 20 Benefit Eligibility: This position is non-benefit eligible and must work no more than 130 hours per calendar month. Description: Jefferson County Parks & Open Space is hiring multiple part-time positions for Event Staff/Tour Guides at the Boettcher Mansion and Lookout Mountain Nature Center. You will work at a historic wedding venue and the Nature Center providing tours, assisting with events, and delivering outstanding customer service. The ideal candidate enjoys working in a dynamic environment, interacting with people, and ensuring exceptional experiences for guests. Both buildings are located inside the beautiful Lookout Mountain Nature Preserve in Golden, CO. The Boettcher Mansion is a 109-year-old estate that hosts weddings, meetings, executive retreats, celebration of life services, and more. The Lookout Mountain Nature Center was built 1997, and offers educational programs and event spaces, as well as interactive exhibits of the flora, fauna, and wildlife in our foothill’s ecosystem. This exciting position works to ensure the success of each event, working closely with the public in this historic and elegantly rustic setting. The ideal candidate is professional, genuine and friendly, and provides excellent customer service in every capacity using good, independent judgment and discretion as required. SCHEDULE: This is a temporary non-exempt hourly position that operates primarily on evenings and weekends, typically Thursday – Monday. Due to the nature of this position, the weekly schedule and hours mirror scheduled events taking place at the Boettcher Mansion and Lookout Mountain Nature Center. * Must be flexible and available to work evenings, weekends and holidays, as early as 7 am. and as late as 12 a.m. This is non-negotiable. * COMPENSATION: Hiring Range: $16.00 - $20.00 USD Hourly Compensation will be determined based on education, experience and skills. ESSENTIAL DUTIES: Conduct engaging and informative tours for prospective clients Assist with monitoring weddings and events to ensure smooth operations and compliance with policies Assist customers in person and by phone/email. Provide information based on knowledge of programs, activities, and policies. Determine urgency, priority, and action necessary to serve customers. Route messages and referrals to other personnel as needed. Staff the front desk, greet visitors, and provide accurate information about programs, exhibits, and events. Provide onsite support and coverage for full-time staff as needed Maintain venue cleanliness and readiness for events. Perform opening and closing procedures to prepare for customers and ensure work area is secured and organized at close of business. Other duties and responsibilities as assigned. QUALIFICATIONS: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications: HS Diploma or GED and 1 year of experience in a customer-facing role. OR any combination of education and experience. Experience with office equipment such as copy/fax machines, multi-line phone system, computer with MS Word and Outlook as well as other computer software programs. Willingness to work independently while no events are being hosted. Must be flexible and available to work evenings, weekends and holidays, as early as 7 am and as late as 12 a.m. Depending on the schedule, this employee could be the only employee on side at times. This is non-negotiable. Ability to stand for extended periods, and to lift up to 25lbs on occasion Preferred knowledge, skills and abilities: Strong problem solving and decision-making skills. Ability to work independently and as part of a team. Reliable, punctual, and professional demeanor. Ability to manage through conflict, complexity and to problem-solve issues to resolution. Ability to take direction, adapt to change, and establish relationships. Willingness and desire to help others. Prior experience in customer service, guest relations, hospitality, or related field. Ability to multi-task and work well under pressure Additional Job Information: Criminal History and MVR Background Checks are required for every position. Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. All Jefferson County Employees must apply through their internal profile. Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates. APPLICATION: Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal. For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us Education: Experience: : Certifications: Languages: Category: Administrative, Business Programs and Services A wide variety of great benefit opportunities helps you maintain a healthy lifestyle in balance with a generous leave & holiday schedule. https://www.jeffco.us/1896/Employment-Benefits Library Recruiting: HR@JeffcoLibrary.org 303-275-6168 Sheriff Recruiting: Sheriff.Recruiting@jeffco.us 303-271-5332 All other departments: CareerTalent@jeffco.us 303-271-8400 You will receive communication from us through Email or Phone. Be sure to add jefferson@myworkday.com to your contacts so you don't miss anything! You may be asked to log into your Jeffco Workday Candidate Home Account to complete tasks such as pick an interview time, complete a background consent form, and/or acknowledge a letter outlining the details of employment. Passionate about serving our community but didn't see a job that fits your career goals? Don't worry, we are always updating our career site! Sign up for alerts to be the first to know when your dream job is posted! Once you have created a Candidate profile, you'll be able to set up job interest alerts! This means you would be the first to know when we post a position that matches your desired role! Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Jefferson County is an equal opportunity employer, providing equal employment opportunity to all qualified persons. The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.

Responsibilities

Responsibilities include conducting engaging and informative tours, assisting with monitoring weddings and events to ensure smooth operations, and providing excellent customer service in person and via phone/email. Staff members will also handle front desk duties, provide information, and maintain venue cleanliness.