Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
This position is committed to providing World Class Customer Service to all patrons attending events at the Tribute Communities Centre. Members of the Events Team are often the first point of contact for guests and as such must always exhibit a professional and courteous demeanor.
This role pays an hourly rate of $17.20-$17.80 CAD (per CBA).

• Provide excellent customer service to all patrons and employees
• Greet all guests in a welcoming and friendly manner, consistently maintaining a positie attitude
• Conduct regular inspections of deployed positions, ensuring the safety of all guests at all times
• Assist with maintaining a safe environment throughout the Tribute Communities Centre at all times
• Act as Ambassador for Oak View Group
• Operate a ticket scanner and follow ticket scanning protocol as outlined in team training
• Verify patrons tickets as required, direct guests to their seat locations accurately
• Direct guests to various amenities throughout the building and surrounding area
• Ability to multitask in a fast paced environment
• Be familiar with and enforce all policies and procedures as outlined per event
• Be familiar with and able to act within the guidelines of the Accessability for Ontarians with Disabilities Act (AODA)
• Adhere to all Oak View Group’s service standards and policies, including Health and Safety
• Work in compliance within the provisions of the Occupational Health and Safety Act
• Ability to pay close attention to detail
• Work with enthusiasm and professionalism at all times
• Perform any additional tasks/duties as may be required /assigne