DESCRIZIONE DEL RUOLO

L’Event Supervisor coordina e supervisiona l’esecuzione degli eventi in hotel, assicurando la corretta implementazione dei piani operativi e il rispetto degli standard qualitativi del brand. Collabora a stretto contatto con il team eventi, F&B e altri reparti operativi per garantire la perfetta riuscita degli eventi, fungendo da punto di riferimento operativo sul campo e supportando l’Event Manager nella gestione del carico di lavoro e nel training dello staff.

Responsabilità principali

• Supervisionare le attività operative prima, durante e dopo gli eventi.
• Gestire i briefing pre-evento con il personale operativo coinvolto.
• Assicurarsi che le disposizioni logistiche e gli allestimenti siano conformi al BEO.
• Essere il punto di contatto per eventuali criticità operative e intervenire tempestivamente per risolverle.
• Coordinare e supportare il team degli Event Coordinator durante lo svolgimento degli eventi.
• Fornire feedback post-evento all’Event Manager per migliorare i processi e il servizio.
• Collaborare con F&B, cucina, housekeeping e manutenzione per garantire un flusso operativo efficiente.
• Mantenere aggiornati i sistemi operativi (es. Opera) con le informazioni rilevanti.
• Monitorare il rispetto delle norme di sicurezza e degli standard Marriott durante l’evento.
• Partecipare a ispezioni e controlli di qualità durante eventi di particolare rilevanza.

Competenze e requisiti

• Diploma o laurea in Hospitality/Event Management o settore affine.
• Esperienza pregressa di almeno 2–3 anni in ruoli operativi nell’organizzazione eventi o hotellerie.
• Ottime doti organizzative e relazionali.
• Capacità di leadership e gestione di piccoli team.
• Proattività nella risoluzione di problemi e gestione delle priorità.
• Conoscenza dei principali software gestionali (Opera, Micros).
• Ottimo uso del pacchetto Office.
• Ottima conoscenza della lingua inglese e italiana (scritta e parlata).

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Job Summary
The Event Supervisor oversees the execution of events within the hotel, ensuring all operational plans are implemented according to Marriott brand standards. This role acts as a field leader during event setup and execution, coordinating with operational teams and supporting the Event Manager with day-to-day operations and staff training.
The ideal candidate is detail-oriented, solution-focused, and has excellent team coordination and leadership skills.

Main Responsibilities

• Supervise all event-related operations before, during, and after the event.
• Conduct pre-event briefings with the involved operational departments.
• Ensure that logistics and setups comply with the BEO (Banquet Event Order).
• Act as the on-site point of contact for operational issues and promptly resolve any challenges.
• Coordinate and support Event Coordinators and temporary staff during events.
• Provide feedback to the Event Manager post-event for continuous improvement.
• Collaborate with F&B, kitchen, housekeeping, and maintenance to ensure smooth service flow.
• Keep systems (e.g. Opera) updated with relevant event information.
• Monitor compliance with safety standards and Marriott procedures during events.
• Participate in inspections and quality checks for high-profile events.

Skills & Qualifications

• Degree or diploma in Hospitality, Event Management, or a related field.
• At least 2–3 years of experience in operational roles within events or hospitality.
• Strong organizational and interpersonal skills.
• Leadership abilities and experience supervising small teams.
• Problem-solving mindset and ability to manage priorities under pressure.
• Familiarity with Opera and Micros systems is a plus.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Fluent in both English and Italian (spoken and written).

• Supervise all event-related operations before, during, and after the event.
• Conduct pre-event briefings with the involved operational departments.
• Ensure that logistics and setups comply with the BEO (Banquet Event Order).
• Act as the on-site point of contact for operational issues and promptly resolve any challenges.
• Coordinate and support Event Coordinators and temporary staff during events.
• Provide feedback to the Event Manager post-event for continuous improvement.
• Collaborate with F&B, kitchen, housekeeping, and maintenance to ensure smooth service flow.
• Keep systems (e.g. Opera) updated with relevant event information.
• Monitor compliance with safety standards and Marriott procedures during events.
• Participate in inspections and quality checks for high-profile events