Events Captain at One Off Hospitality Group Ltd

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event management, Staff supervision, Customer service, Communication, Problem solving, Menu knowledge, Billing, Team leadership, Food expediting, Attention to detail, Time management, Conflict resolution, Operational efficiency, Hospitality management

Industry

Restaurants

Description

Description Private Dining Captain Chicago, IL For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home. TITLE: PRIVATE DINING CAPTAIN REPORTS TO: GENERAL MANAGER AND PRIVATE DINING EVENTS MANAGER FLSA: NON-EXEMPT POSITION SUMMARY: The Private Dining Captain works closely with the avec sales and management teams on events to communicate with guests, assist with event prep and set-up, supervise staff and oversee breakdown of events. Requirements Essential Duties & Responsibilities The essential functions include, but are not limited to the following: Maintains a cheerful, courteous disposition and a neat, clean and professional image Captaining private events to ensure guest satisfaction and operational success Reviews BEO and any additional event/timeline notes prior to event Ensure the highest quality of food, beverage and hospitality for all private dining and special events Efficient, accurate and clear communication to all members of the team this includes other service team members, culinary team, management team and Private Dining & Events Manager Assist with printing private dining menus, as needed Lead and supervise room set up in accordance to the event order Lead pre-shift meeting, in conjunction with culinary team Delegating and communicating with the private events team Assist in expediting food, as necessary Welcome event hosts; help troubleshoot/adjust to ensure that everything is to the hosts approval Ensure proper and accurate billing of events in Toast in a timely fashion Responsible for ensuring sufficient operating supplies/equipment for PDR events Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary Be completely proficient with the food and drink menu Coordinate with the Private Dining & Events Manager, FOH and BOH management for any repairs or maintenance needs in the PDR Provide unique and creative ideas to enhance the private dining guest experience Maintain a familiarity with upcoming event details Assists other team members as needed or when business needs dictates Training new private dining team members Minimum Qualifications (Education, Experience, Skills) High School Diploma or GED graduate ServSafe Certification required BASSET Certification required Ability to handle stress under pressure Willingness to maintain a clean, healthy, and safe working environment Ability to coordinate multiple activities with attention to detail Ability to work independently, with minimal supervision Physical Demands and Work Environment Ability to be flexible with job demands and open minded when being asked to complete tasks Ability to operate and use all equipment necessary to run the restaurant Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds Ability to work varied hours/days as business dictates Ability to stand for up to 8-10 hours a day One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Responsibilities

The Private Dining Captain manages event operations, including room setup, staff supervision, and guest communication to ensure high-quality service. They also handle event billing, coordinate with culinary teams, and troubleshoot issues to ensure guest satisfaction.