Lough Erne Resort is a luxury hospitality destination, nestling within its own 600-acre peninsula. As one of Ireland’s top resorts it provides guests with the opportunity to escape to the tranquillity of the countryside where they can stay, dine, spa and golf: it is truly a world apart.
We are currently looking to recruit an experienced Events Coordinator to join the resort’s events team.
As an Events Coordinator you will meet with events bookers to secure business for the resorts function spaces. You will conduct show arounds of the property, explain packages and secure event business.
In addition to completing function sheets for all details of booked events and updating the required resort computer packages.

SKILLS NEEDED

Establishing Rapport With Clients, Planning & Scheduling, Ability to Identify and Anticipate needs, Exceptional Customer Service Skills

DUTIES

• Accurately reflect the image of the hotel by personal contact and appearance at all times
• Maintain records of competitors, products, rates and developments.
• Set up and maintain, conference and events systems on Opera, Sales Files and Sales Records.
• Concentrate sales efforts in market segments which best reflect the needs of the Resort.
• Arrange in conjunction with the management team, client events.
• Deal with incoming conference and banqueting enquiries.
• Show prospective clients, bride and grooms and guests around the hotel with the aim of converting show rounds to sales
• Check and offer required availability and revert to the client within specified brand standards turnaround time
• Draft and send proposals as requested within 24 hours of receipt of enquiry.
• Liaise with reservations when accommodation is required
• Inputting of Rooming list to Opera when accommodation is a requirement of the event.
• Obtain the fullest client details on booking and enter onto a booking form and Opera files
• Optimise profitability from selling of meeting rooms and conference and banqueting with bedrooms
• Deal with all correspondence addressed to the events department and file accordingly
• Transfer all details onto weekly function sheets to ensure all details are up to date.
• Amend sheet daily and communicate all changes to relevant departments
• Research and make client appointments
• Keep clients advised of latest information regarding the hotel
• Issue completed function sheets from Opera on a weekly basis for the coming 10 day period.
• Issue and keep up to date relevant reports – both through Opera and Manually.
• Attend/chair weekly function sheet meetings
• To perform any other duties as requested by the General Manager