COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a Complex Events Executive to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
Be where you can do your best work, begin your purpose, belong to an amazing globalteam and become the best version of you.

ROLE OVERVIEW:

As the Complex Events Executive you are responsible for managing and executing events across multiple properties, ensuring every detail aligns with client expectations and brand standards. This role involves planning, coordinating, and overseeing all aspects of events, from initial client consultations to final execution, while collaborating with internal teams to deliver seamless service. You act as a key point of contact for clients, providing personalized support and addressing their needs to ensure successful outcomes. With a focus on creativity, organization, and operational excellence, you drive the delivery of memorable events that enhance guest satisfaction and contribute to the overall success of the properties.)

KEY RESPONSIBILITIES:

• Adhere to all standards, policies and procedures
• Ensure all events progress seamlessly by following established procedures, collaborating with other employees and ensuring accuracy.
• Prepare and issue banquet event orders on a timely basis, seeking final client approval prior to the event taking place.
• Ensure all contract terms and any required deposits are adhered to by the agreed upon dates.
• Update all banquet event orders and invoices with any additions noted through the planning journey.
• Prepare event documentation and coordinate with internal stakeholders to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events.
• Reconciling of all charges related to the group/event and ensure accounts are closed in a timely manner.
• Ensure Marriott Bonvoy point administration is conducted in a timely manner.
• Attend weekly operation meetings and any other required meetings for key internal stakeholders.
• Perform other duties as assigned to meet business needs.