Job description
Directorate: Marketing, Education, Events and Membership
Reports to: Events Manager
Salary range: £26,521 - £33,456, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

JOB PURPOSE

BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases.
Our events team deliver the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards.
This role sits within the Events team which is responsible for delivering BSR’s annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.

MAIN RESPONSIBILITIES

• Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end to end customer service and reporting registration data insights.
• Work with the Events Manager on the delivery of conference programmes and networking events.
• Lead on event logistics including awards, abstract poster submissions, Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses.
• Champion BSR’s values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.
• Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables on areas including registration and posters.
• Manage event and registration enquiries, providing excellent customer service.
• Support the Digital Events Manager with online conference integrations and data reporting.
• Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure.
• Work with the Marketing and Communications team to create digital content to engage our audiences.
• Support with BSR committee liaison and logistics.