Events & Experiences Representative at Lansdowne Stadium Limited

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

20.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Professionalism, Organization, Attention To Detail, Interpersonal Skills, Communication Skills, Public Speaking, Customer Service, Crowd Management, Stress Management, Self-starter, Multitasking, Weekend Availability, Holiday Availability

Industry

Spectator Sports

Description

Our Events & Experiences Representatives will facilitate a variety of events and experiences at TD Place and Lansdowne. This includes the opportunity to be involved in game day group experiences, off day field rentals, and ensuring that each guest has an exceptional experience. This is a replacement position and requires on-site work. The hourly pay for this part-time position is $20.00. What you’ll do: * Support set up for events and experiences. * Deliver and execute a variety of events and experiences. * Game Day Season Seat Member and Group Experiences. * Game day and non-gameday field rentals. * Liaise between our Ticket Sales team and customers. * Deliver exceptional customer service to attending guests. * Inform guests of event details, answering any questions that may arise. What’s needed: * Professionalism. * Highly organized and attentive to detail. * Excellent interpersonal and communication skills. * The ability to speak in front of large crowds. * The ability to provide excellent customer service. * The ability to manage crowds and remain calm in stressful situations. * Self-starter with ability to manage multiple projects in a dynamic environment with shifting priorities. * Willingness to work on weekends and public holidays. * Need to be available for all REDBLACKS home games. * Bilingualism is considered an asset. What’s in it for you? Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67's. We are also home to the Ottawa Charge, Atletico Ottawa, Ottawa Blackjacks, and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community. TD Place is an advocate for equity, diversity, and inclusion and invites and encourage all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and person of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. Please note this role will require interacting with the public, including in crowded spaces. TD Place is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions). We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to complement application screening. We'll reach out to candidates whose applications best match the role's requirements. Interested? Please visit https://www.tdplace.ca/careers/ [https://www.tdplace.ca/careers/]

Responsibilities

Representatives will facilitate various events and experiences at TD Place and Lansdowne, including game day group experiences and field rentals, while ensuring every guest has an exceptional experience. Key duties involve supporting event setup, executing events, liaising with the Ticket Sales team, and delivering excellent customer service by answering guest questions.