HOW YOU’LL MAKE AN IMPACT

You’ll be instrumental in planning and delivering a diverse range of events, from regional activations to strategic business events, all aligned with the ANZ operating plan. Your work will directly help drive measurable results for the business, including lead generation, customer retention, product adoption, and partner engagement. By creating memorable, world-class events, you’ll help build the customer advocacy that Xero is known for.

OUR PURPOSE

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
As an Events Manager, you’ll play a crucial role in bringing our brand to life by creating and delivering high-quality event experiences across Australia and New Zealand. Our events are designed to inspire, educate, and deepen engagement with our products and purpose, ultimately helping our community stay connected to our evolving platform. Working with a customer-focused mindset, you’ll ensure each event reflects our brand promise and contributes to key business goals. You’ll collaborate with internal teams and external partners to deliver impactful events that serve both our small business and accounting & bookkeeping partners.

WHAT YOU’LL DO

• Support the end-to-end delivery of events, including audience targeting, communications, logistics, and on-site execution
• Manage event budgets, track costs, and ensure timely reconciliation for assigned projects
• Develop and deliver customer communications throughout the event lifecycle, from pre-event invitations to post-event follow-ups
• Collaborate with various internal teams and external agencies to ensure seamless execution and insightful events
• Contribute to process improvements by refining documentation and workflows to increase consistency and efficiency across event delivery