Events Manager at Relais & Châteaux Park-Hotel Egerner Höfe

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

31000.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Wedding Coordination, Sales Optimization, Proposal Writing, Contract Management, Budgeting, Customer Relationship Management, Communication, Attention To Detail, Opera PMS, KPI Management, Health And Safety Compliance

Industry

Hospitality

Description

Company Description Relais & Chateau at Thornbury Castle are seeking a dynamic and driven Events Manager to join our professional and hard working team. Someone who has the passion to deliver a truly memorable and impressive experience for our guests. You will be working in a unique and beautifully restored Castle, creating 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant. Job Description We are looking for a driven, dynamic and experienced event planner. The role will be hotel based, managing the day to day diary, planning of events, proposals and supporting the hotel with appointments and FAM trips. This is an exciting opportunity to be a key part of the hotel’s planned growth over the next couple of years. Be the first contact for all wedding and events enquiries. Prepare proposals and contracts, check billings, invoices and process payments. Use strong attention to detail produce accurate internal function sheets. Ability to identify customers’ needs and respond proactively to all of their concerns Greet all function organisers and bride for each wedding. Be the point of contact and fully responsible for the ceremony Sales driven and ability to optimise every sales opportunity Carry out show rounds, organise and attend wedding fairs and internal events to promote the Castle and its unique offerings. Meet targets, KPI’s, schedules, follow company policies and procedures, and comply with all health and safety regulations. Effective communication Ability to deal with all enquiries and provide information and quotations via phone and emails. Guest-oriented and service-minded Precise and detailed oriented Full time, permanent position, 40 hours a week £31,000 per annum Additional share of the tips and gratuities paid monthly (approximately £2,500 a year) Qualifications Minimum 2 years’ experience of hotel based wedding and events co-ordination. Preferably experience with Opera or similar. Additional Information 28 days holiday including bank holidays An additional paid day off on your birthday Complimentary stay at the Castle after 3 months’ probation period successfully passed Training programs via internal & external professionals and access to online training facilities Staff and family rates on hotel accommodation and discounts on food and beverage Recognition programmes Uniform and meals provided whilst on duty and free parking Department: Other

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Responsibilities

Manage the day-to-day diary and planning of weddings and events, serving as the primary contact for all enquiries. Responsible for creating proposals, conducting show rounds, and ensuring the seamless execution of ceremonies and functions.