The University of Roehampton is recruiting to the role of Events Manager to join our Conference and Events team. As we grow our business across two exceptional properties and support the University on its delivery and strategy for the next five years, we are looking for a candidate who thrives on customer satisfaction, delivering on client event briefs and engaged in building a commercial strategy for future business streams.
This role is perfect for someone with experience in leading and motivating teams, managing key client accounts, and overseeing event planning and delivery. The successful candidate will ensure operational excellence, regulatory compliance, and provide support to both permanent and temporary staff year-round.
The post holder will work closely with the Head of Conferencing & Events on the operational management of the commercial conference business at the University. This is a key role providing the commercial conference team with operational leadership, helping the team to build the business and maximise revenue and reputation without impacting on the academic purpose of the University or the fabric of the buildings and estate.
The post holder will work closely with the Head of Conferencing & Events to achieve the strategic aim of driving up non regulated income and to agree effective marketing strategies within the confines of the marketing budget. The post holder will also work closely with the Academic Conferencing Officer to ensure the overall achievement of the department’s objectives and targets

Key responsibilities will include:

• Managing the sales and event management teams to optimise sales
• Responsible for researching, networking and identifying the business opportunities for the expansion of the commercial conference business
• Preparation of annual budgets and forecasts
• Leading on continually develop the business with an innovative and entrepreneurial approach
• Lead in the planning and running of larger events throughout the year, operational delivery and account management of key clients during summer business periods.

The successful candidate will have skills and experience in

• Delivering outstanding customer service to clients whilst remaining calm under pressure
• Providing professional advice or input to the decision making of others on conferencing and events
• Demonstrable knowledge of planning and delivering of a range of events across properties
• High level of commercial awareness and financial acumen

The University is an equal opportunities and ‘disability confident’ employer.
The closing date for completed applications is: 23rd February 2025
It is expected that interviews will be held in w/c 3rd March 2025
To enable us to respond to the market, we may interview before the closing date/close the role early, so please don’t hesitate to submit your application.
Job Type: Full-time
Pay: £40,949.00-£44,272.00 per year

Benefits:

• Additional leave
• Canteen
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Sick pay

Work Location: In person
Reference ID: RU0453

• Managing the sales and event management teams to optimise sales
• Responsible for researching, networking and identifying the business opportunities for the expansion of the commercial conference business
• Preparation of annual budgets and forecasts
• Leading on continually develop the business with an innovative and entrepreneurial approach
• Lead in the planning and running of larger events throughout the year, operational delivery and account management of key clients during summer business periods