Job Description

Roles & Responsibilities

1. Event Operations & Delivery

• Support the planning and delivery of community & corporate events, employee engagement initiatives and member engagement activities.
• Coordinate event logistics, registrations, venue setup, supplier requirements and onsite operations.
• Ensure events are delivered in accordance with approved plans, timelines, budgets and quality standards.
• Provide onsite operational support before, during and after events, ensuring a seamless experience for stakeholders and attendees.
• Support post-event evaluations and identify opportunities for continuous improvement.

2. Venue Operations

• Coordinate the day-to-day operations of assigned venues.
• Manage venue bookings, operational schedules and client requirements.
• Liaise with Facilities, Security, IT, Audio Visual, Catering and other service providers to ensure smooth venue operations.
• Support venue inspections, client site visits and operational readiness.
• Monitor venue utilisation and recommend improvements to enhance operational efficiency and customer experience.

3. Event Administration & Governance

• Prepare contracts, quotations, invoices, procurement requests and financial documentation.
• Maintain accurate event records, project documentation and administrative files.
• Ensure compliance with procurement, governance and financial policies.
• Monitor project timelines and maintain accurate document control throughout the event lifecycle.
• Support budget tracking, purchase requests and supplier documentation.

4. Activations, Permits & Compliance

• Coordinate and manage all permits and approvals required for community activations, corporate events and venue-based experiences.
• Liaise with relevant government authorities, developers, landlords and internal stakeholders to obtain all necessary approvals.
• Ensure all activations and events comply with applicable regulations, safety requirements and policies.
• Track permit applications, approval timelines and expiry dates to ensure timely event delivery.
• Maintain accurate records of permits, approvals and supporting documentation.
• Identify opportunities to streamline permit processes and improve operational efficiency.

5. Stakeholder & Supplier Coordination

• Coordinate with Business Units, clients, suppliers, contractors and service providers throughout the event lifecycle.
• Build and maintain positive working relationships with internal and external stakeholders.
• Monitor supplier performance and ensure services are delivered in accordance with agreed standards.
• Support supplier onboarding, operational coordination and event execution.

6. Reporting & Continuous Improvement

• Prepare post-event reports, attendance analysis and operational KPIs.
• Monitor venue utilisation, event statistics and operational performance.
• Maintain accurate event databases and reporting records.
• Support the preparation of management reports and operational dashboards.
• Identify opportunities to improve operational efficiency, customer experience and internal processes.

Desired Candidate Profile

• Bachelor's degree in Event Management, Hospitality Management, Business Administration or a related discipline.
• 2–4 years' experience in event operations, venue management or project coordination.
• Experience coordinating suppliers, permits and operational logistics.
• Strong administrative, organisational and communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent written and verbal communication skills in English