ABOUT EVERCOMMERCE

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team.

EXPERIENCE & SKILLS

• 5+ years of experience in payments risk/fraud management and fraud prevention, preferably in a payments or financial services environment.
• Strong analytical mindset with the ability to interpret complex data sets and develop insights-driven mitigation strategies.
• Experience in fraud detection and payments risk analytics with a proven track record of reducing financial losses.
• Deep understanding of payments risk, including chargebacks, transaction monitoring, and fraud schemes.
• Proficiency in payments risk analysis tools and reporting systems to track and measure trends effectively.
• Ability to develop a proactive risk strategy and work cross-functionally to implement fraud prevention solutions.
• Excellent problem-solving skills and the ability to quickly adapt to emerging fraud trends.
• Experience implementing and managing compliance programs related to PCI, ACH, and SOX frameworks.
• Familiarity with audit processes, internal control environments, and regulatory reporting requirements.

ABOUT THE ROLE

EverCommerce Payments is looking for an experienced Payments Risk & Compliance Manager to oversee and optimize risk management, fraud prevention, and compliance efforts across multiple brands. This individual will be responsible for tracking key payments risk metrics, proactively identifying trends, and implementing strategies to mitigate threats before they impact the business. In addition, this role will lead compliance initiatives related to PCI, ACH, SOX, and other applicable regulations, ensuring operational integrity and audit readiness.
This role requires strong analytical skills, a deep understanding of payments risk and fraud, and the ability to build a long-term payments risk and compliance roadmap.

SUMMARY OF RESPONSIBILITIES

• Payments Risk Monitoring & Analysis – Track and analyze key payments risk metrics across all brands, ensuring visibility into losses and fraud trends.
• Fraud Prevention & Detection – Identify fraud vectors and vulnerabilities across payments systems, develop strategies to close gaps, and reduce exposure.
• Loss Mitigation – Pinpoint opportunities to prevent unnecessary financial losses and collaborate with internal teams to execute preventive measures.
• Trend Identification & Proactive Risk Management – Detect emerging risk patterns and fraud threats, ensuring the organization remains ahead of evolving risks.
• Cross-Brand Risk Oversight – Serve as the key risk leader responsible for monitoring payments risk posture across multiple brands and ensuring a unified fraud prevention and compliance strategy.
• Compliance Program Management – Lead payments compliance efforts across PCI DSS, ACH, and SOX, ensuring ongoing adherence to regulatory and industry standards. Establish and maintain internal controls, audits, documentation, and processes to support compliance readiness and reduce risk exposure.
• Long-Term Strategy & Roadmap – Develop a strategic roadmap for fraud prevention and compliance management, ensuring continuous improvement and scalability.
• Stakeholder Collaboration – Work cross-functionally with data, payments, legal, finance, and operations teams to implement and maintain effective risk and compliance policies.
• Process & System Optimization – Leverage technology and data tools to enhance fraud detection capabilities and streamline compliance and risk management processes.