EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
We are looking for a Sr. Director of Compliance to focus on our EverHealth division. EverHealth consists of SaaS products, including: DrChrono, Updox, EMHware, Good Therapy, iSalus, CollaborateMD, Therapy Partner and MDTech. EverHealth provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting.
As the Head of Compliance, you are highly analytical, with a strong background in healthcare compliance as it relates to the healthcare technology industry. You love looking for potential problems, and building processes and plans to ensure that no issues are found in the audit process. In this role, you will own the strategy and execute all EverHealth compliance and certification requirements.

KEY RESPONSIBILITIES:

• Develop and oversee compliance strategy, implementation, and optimization.
• Define and drive EverHealth’s compliance posture, ensuring alignment with strategic goals.
• Lead and manage the compliance program across EverHealth’s solutions—mitigating risk under AKS, FCA, Cures Act, HIPAA (including Annual SRA), ONC + Direct Trust certification, and information blocking rules.
• Own and execute EverHealth’s compliance programs and roadmap, ensuring adherence to regulations and industry best practices.
• Develop and implement compliance education, operational manuals, SOPs, and monitoring/auditing activities in collaboration with legal and operational leadership.
• Lead internal compliance reporting, delivering insights and presentations to senior executives.
• Educate stakeholders on compliance-related business changes to ensure seamless transitions and regulatory adherence.
• Monitor, analyze, and respond to regulatory changes, proactively identifying risks and communicating implications.
• Provide expert guidance, advising leadership on safeguarding EverHealth and protecting revenue.
• Assess third-party and vendor risk, managing Business Associate Agreements (BAAs).
• Coach, mentor, and empower the compliance team, fostering collaboration and growth.
• Partner with regulatory and security operations teams, ensuring compliance integration.
• Oversee development projects and procedural changes to enhance operational integrity.
• Lead incident management for privacy, security, and general compliance matters, coordinating cross-functional remediation.
• Prepare executive-level risk assessment reports for internal audits and regulatory review.
• Maintain and manage a library of compliance guides, specifications, and regulations.
• Act as the subject matter expert, collaborating with Legal on compliance requirements and regulatory interpretation.

SKILLS AND EXPERIENCE NEEDED FOR SUCCESS IN THIS ROLE:

• Bachelor’s degree in business administration, healthcare administration, healthcare information management, or a related field required; master’s degree preferred.
• 7+ years in healthcare compliance, management, or operations.
• Deep knowledge of healthcare compliance and certification, including HIPAA, CMS, MIPS, Anti-Kickback/FCA, revenue cycle management standards, state privacy and fraud laws, Canada PIPEDA, and other relevant regulations.
• Proven ability to integrate compliance requirements into products and operations with strategic vision and strong leadership.
• Skilled in leading multiple cross-functional compliance initiatives, driving coordinated action, and proactively addressing risks.
• Self-starter with the ability to assess financial and operational data, identify opportunities, and present solutions.
• Strong ability to engage stakeholders at all levels, from senior executives to operational teams, ensuring alignment and effective decision-making.
• Agile thinker capable of making swift decisions, delivering results, and navigating changing environments.
• Highly detail-oriented with a willingness to contribute to hands-on tasks.
• CHC, CHPC, CHC-F, or similar healthcare compliance certifications a plus.
• Excellent attention to detail and willingness to pitch in, when and where necessary.