Evidence Assistant at Digistream Investigations

Sacramento, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

20.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Oral Communication, Data Entry, Confidentiality, Teamwork, Attention to Detail, Analytical Skills, Time Management

Industry

Insurance

Description

Position: Evidence Assistant Office Location: Natomas, CA (In office) Starting Hourly Pay Rate: $20.00 per hour, ENTRY-LEVEL POSITION Weekly Work Schedule: Full-time, Monday – Friday, Employee Benefits: Health, Dental, Vision, and Life insurance offered, and 401(k) retirement plan with 4% Company Match offered MUST LIVE IN THE CALIFORNIA STATE AND WILLING TO COMMUTE TO THE OFFICE MONDAY-FRIDAY TO BE CONSIDERED FOR THE POSITION. DigiStream Investigations, a fast-growing national private investigation firm, is seeking a motivated individual to join its Central Valley team as an Evidence Assistant. This entry-level position involves handling and securing case evidence, as well as editing detailed written investigative reports. The evidence department plays a pivotal role in the success of each case and the overall function of the office. Job Summary: The Evidence Assistant will edit written reports submitted by the investigative staff relating to potentially fraudulent disability, liability or workers’ compensation claims on behalf of insurance companies, government entities, defense attorneys and third-party administrators (TPA’s). They will deliver reports, along with surveillance DVDs and invoices, to the client in a timely manner. The Evidence Assistant will work in tandem with the Video Evidence Processor to complete these deliverables for the client, under supervision of the Evidence Manager. The Evidence Assistant will intake Customer referrals and ensure integral Case information is captured in the company database such as Subject vitals, Case goals, and requested services. The Evidence Assistant manages, processes and handles investigative evidence generated by the office including but not limited to surveillance video, archived social media content, and reports. The Evidence Assistant will maintain the workflow of evidence through the office, enter data, and update sensitive information daily. The Evidence Assistant will also take on additional administrative tasks from other departments as needed with approval from the Evidence Manager. Responsibilities: -Assists the Video Evidence Processor with daily tasks including but not limited to: - Review reports for spelling, formatting, grammar to ensure they meet evidentiary standards - Analyze Customer referrals for key Case details and missing information - Communicate missing information with client facing personnel - Enter details of Customer referrals into company database - Update Case information in company database as needed - Coordinate and finalize invoices and disseminate final products to clients - Handle and secure evidence - Prepare and submit evidence for courtroom proceedings - Answer phones, direct calls and take messages - Other duties as may be assigned from time to time Requirements: - Bachelor’s Degree in English, Communications, Psychology, History, Criminal Justice, or other writing intensive major, or a bachelor’s degree in film, Multi-media, or other media intensive major required - Must be able to type 50+ words per minute - Ability to read, analyze, and interpret complex documents - Exceptional written, and oral communication skills - Ability to maintain confidentiality of information - Ability to remain objective when handling sensitive material - Work in a team environment with inside and outside staff

Responsibilities

The Evidence Assistant will edit written reports and manage investigative evidence generated by the office. They will also coordinate and finalize invoices and ensure timely delivery of reports and evidence to clients.