KNOWLEDGE, SKILLS AND EXPERIENCE SOUGHT:

• Experience of working in examinations or education ideally sought
• Degree qualified or equivalent in languages would be of advantage but not essential
• Confident working with data and spreadsheets
• Excellent communication skills
• Excellent attention to detail
• Able to work to key deadlines as part of the wider team within a temporary home setting environment
• Team player as there may be times you will support other members of the team to achieve key tasks
• Confident using IT including Microsoft Office packages
• Knowledge of working with language testing frameworks would be of value
• Internet speed of 30Mbps minimum

• Supporting the coordination and delivery of examinations and assessments, working with variable stages of the process and to key deadlines daily
• Responding to incoming enquiries from candidates and offering support where needed (i.e. Registrations or certification enquiries)
• Processing requests and ensuring administrative tasks are completed to support these requests
• Assisting with the development and review of training materials and other processes if required
• Supporting the coordination of Invigilators’ and Assessors’ work and invoicing
• Ensuring all complaints are escalated in a timely manner
• Maintaining at all times internal systems