• Collaborative, innovative and supportive work environment
• Make a positive impact on the lives of our students
• The position is located at our Footscray Park Campus

ABOUT US:

At Victoria University, we are committed to fostering a positive workplace culture that supports the provision of advice to current and future students. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.

ABOUT THE ROLE:

The Exams and Results Officer provides support and assistance in delivering services related to examinations, results, student progress, special consideration, and graduation ceremony support.

AN EXAMPLE OF THE DUTIES YOU MAY PERFORM ARE:

• Provide a range of high-quality Exams, Results, Student Progress and Special Consideration process support, including but not limited to the administration of offshore exam processes, special consideration applications, student progress show cause panel documentation, VE employer verifications, result amendments for both sectors and process support in all major team activities, etc.
• Provide operational support with the higher education and VET Results ratification processes
• Monitor and action Rightnow - CRM incidents and our generic inbox account regarding results and exam enquiries
• Attend exams and VU Melbourne graduation ceremonies when required to support administrative and operational activities as directed.