Exams Operations Officer at University of Wollongong

Wollongong, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Exam Administration, Operational Excellence, Policy Compliance, Student Support, Process Management, Communication, Attention To Detail, Problem Solving

Industry

Writing and Editing

Description

Fixed Term, full time appointment (ends 26 March 2027) Level 5: $84,002 - $94,998 + 17% superannuation About the Role The University of Wollongong (UOW) is seeking an Exams Operations Officer to play a key role in ensuring the smooth and effective delivery of final examinations by providing high-quality administrative and operational support to students and stakeholders. The position is responsible for administering exam procedures, coordinating and facilitating exam sessions, improving and streamlining processes, and addressing issues in a timely manner. Success in this role requires a strong understanding of relevant policies, along with the ability to build effective relationships and engage confidently with stakeholders in person when needed. Reporting to the Manager Examinations, you’ll ensure exams are delivered on time, within policy, and with a strong focus on student experience and operational excellence. What You’ll Do Coordinate in-person and online final exams across multiple venues. Liaise with faculties, students, and stakeholders to resolve complex exam issues. Assist with implementing reasonable adjustments for students with approved Access Plans, including scheduling and logistics. Maintain and improve exam procedures and documentation. Support exam systems and contribute to process improvements. Occasionally supervise casual staff during peak periods. What We’re Looking For We’re seeking someone with: Strong organisational and communication skills. Experience managing rosters and coordinating large-scale events. Proven ability to work within policy frameworks and improve processes. A collaborative mindset and commitment to exceptional service. Empathy and professionalism when working with students, and the ability to liaise effectively with internal teams to support inclusive exam delivery. Position Description Ready to Apply? If you’re passionate about student success and thrive in a fast-paced, detail-oriented environment, we’d love to hear from you! Submit your cv along with a cover letter (no more than 3 pages) summarising your skills and experience as it relates to the position description. Applications close: Sunday 17 May 2026 11:55pm Contact for enquiries: Jessica Marks, Manager Examinations marksj@uow.edu.au The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception. Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion. We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.

Responsibilities

The Exams Operations Officer is responsible for the timely delivery of examinations in accordance with university policies. The role focuses on maintaining operational excellence while ensuring a positive experience for students.