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Exams Resource Deployment Assistant at British Council

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Planning Skills, Communication, Stakeholder Management, Scheduling, Resource Management, Proactive Approach, Flexibility, Teamwork, Performance Management, Compliance, Database Management, Travel Arrangements, Event Coordination, Risk Management, Payment Processing

Industry

Non-profit Organizations

Description

Planning & Coordination Support daily scheduling of Examiners and Venue Staff across all exam products using systems such as BOSS, Plan Exams, and EMM. Confirm work schedules, travel arrangements, and event details. Maintain accurate databases of staff contact details, training records, and performance data. Arrange transport/hotels for staff working outside their city of residence. Assist with staff work reconciliation and payment processing. Support performance management activities including spot checks and follow-ups. Provide performance-related information for second-stage exam enquiries. Follow corporate risk management procedures including safeguarding, security, financial protocols, and anti-fraud measures. Participate in a rotational Duty Officer schedule to support test day delivery at the office in Alexanderplatz, including early mornings in the office and occasional Saturday shifts (full training will be provided). Strong organisational and planning skills Excellent communication and stakeholder management abilities Experience working with scheduling or resource management systems (e.g. BOSS) A proactive and flexible approach to working in a remote, multicultural and challenging environment against tight deadlines Ability to understand and adhere to compliance regulated procedures and policies Experience working in a team Experience working effectively in a geographically dispersed team

Responsibilities

The Exams Resource Deployment Assistant is responsible for planning and coordinating the daily scheduling of Examiners and Venue Staff across various exam products. This includes confirming work schedules, travel arrangements, and maintaining accurate databases of staff information.