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Exams Support Assistant at British Council

, , Algeria -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Administrative Skills, Attention To Detail, Time Management, Interpersonal Skills, Communication Skills, Customer Focused, Data Handling, Event Support, Logistics, IT Support, Health And Safety Procedures, Compliance Activities, Continuous Improvement, Multicultural Collaboration, Digital Systems Familiarity

Industry

Non-profit Organizations

Description

Manage secure handling, storage, and dispatch of confidential exam materials. Use web-based systems for registration, scheduling, and candidate management. Ensure venues are properly equipped and set up for test delivery (including CBT setup and hardware/software checks). Provide first-line IT support during computer-based exam sessions. Liaise with internal and external stakeholders (candidates, partners, venues, examiners) to resolve operational issues. Support the implementation of health, safety, and security procedures at venues. Maintain accurate records, documentation, and reports as required by the Quality and Compliance Exams framework. Support monitoring visits, audits, and other compliance activities. Contribute to continuous improvement and professional development initiatives within the Exams team Desirable: University degree in administration, education, or a related field. Minimum/Essential: Strong organizational and administrative skills, with attention to detail. Ability to priorities tasks and manage time effectively under pressure. Experience working collaboratively in multicultural and international environments. Customer-focused, with good interpersonal and communication skills Minimum one year of experience in a similar administrative or exams-related role. Proven track record in office administration and data handling. Experience supporting events, logistics, or customer service operations. Familiarity with using digital systems for operational processes. Experience working in or with international or not-for-profit organization. Experience in a matrix management environment.

Responsibilities

Manage the secure handling, storage, and dispatch of confidential exam materials while ensuring venues are properly equipped for test delivery. Provide first-line IT support during computer-based exam sessions and liaise with stakeholders to resolve operational issues.