Excel Rehab & Sports North Shore - Front Office Coordinator at Alliance Residential Company

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office, Outlook, Customer Service, Insurance Verification, Patient Registration, Administrative Support, Communication, Organization, Attention To Detail, Multitasking

Industry

Wellness and Fitness Services

Description

Excel Rehab and Sports, an Alliance Physical Therapy Partner, is looking for a full-time Front Office Coordinator to join our team! Summary: The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies. Essential Duties and Responsibilities: * Complete daily general office and administrative duties * Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule * Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience * Verify insurance benefits * Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary. Qualifications/Skills: * Basic computer skills including proficiency with Microsoft Office and Outlook. * High School Diploma or GED required * Two years of experience in a medical office, customer service, or other similar business setting preferred. * Ability to communicate effectively and professionally with a wide variety of people. * Strong organizational skills with attention to detail and accuracy. * Ability to handle multiple tasks in a very busy environment. Physical Demands: * The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Responsibilities

The Front Office Coordinator serves as the primary point of contact for patients and provides administrative support for the outpatient clinic. Key duties include managing insurance co-payments, verifying benefits, and ensuring professional communication between staff and patients.