REQUIREMENTS

Associate or Bachelor’s degree in Information Technology, Computer Science, or related field
Minimum of 2-3 years of experience in IT support or technician role
Strong understanding of Windows and Mac operating systems, Microsoft 365, and common business applications
Knowledge of networking concepts and troubleshooting
Familiarity with cybersecurity best practices
Excellent communication and customer service skills
Ability to multitask, prioritize, and work independently or as part of a team
Job Types: Full-time, Permanent
Pay: €45,000.00-€55,000.00 per year

Schedule:

• Monday to Friday

Experience:

• IT related: 2 years (required)

Work Location: In person
Reference ID: IT-T

Provide technical support for hardware, software, and networking issues across the organization .
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Monitor and maintain network systems, ensuring uptime, performance, and security
Assist with system backups, updates, and data recovery tasks
Respond to and resolve helpdesk requests in a timely and professional manner
Maintain documentation for IT systems, configurations, and user guides
Support onboarding of new employees with IT setups and system access
Troubleshoot and resolve issues related to remote access, VPNs, and mobile devices
Assist in the implementation of IT policies, procedures, and cybersecurity protocols