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Exception Handling Agent - ADL SVC at DHL Supply Chain
North Adelaide, South Australia, Australia -
Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Skills, Customer Service, Communication Skills, WHS Procedures, Physical Fitness

Industry

Logistics;Transportation;Supply Chain and Storage

Description
Wonder what’s it like to work for the best? We have been delivering the world to Australia since 1972, now we want to deliver you an adventurous career, that will bring you to new HEIGHTS! HOW DO WE RECOGNISE YOU? $200 yearly health and well-being allowance $500 yearly international travel allowance Yearly 10%25 KPI bonus! Long service awards, recognition events and monetary prizes Access to internal employee perks & benefits discounts 12 weeks paid parental leave (continuation of superannuation payments) Inclusive culture with employee-led diversity groups EAP for you and your immediate family WHAT WILL YOU BE DOING? Assist all walk in customers and phone calls with queries on shipments Provide clear and specific guidance on documentation and packaging requirements for all customers Helping with additional tasks as required for example, resolving and responding to email queries This is a full-time permanent position working 38 hours per week, Monday to Friday from 11:30am to 7:30pm (11am start on Fridays) This is a grade 7 role WHAT CAN YOU BRING? Strong computer skills within Microsoft Suite Great customer service and communication skills Experience adhering to WHS procedures Physical fitness CONNECTING PEOPLE. IMPROVING LIVES.

How To Apply:

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Responsibilities
Assist walk-in customers and handle phone queries regarding shipments. Provide guidance on documentation and packaging requirements.