Exclusive Services Agent - Mar-Bella Collection (2026) at MarBella Collection

Corfu, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Multitasking, Time Management, Sales Skills, Commercial Awareness, Promotional Techniques, Operational Skills, Flexibility, Customer Focus, Issue Resolution

Industry

Hospitality

Description

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota. Mar-Bella Collection is looking for a passionate Exclusive Services Agent to join our team for 2026. Duties & Responsibilities Act as the person of reference for guests who need assistance or information and attend to their wishes and requirements Understand the guests’ needs by offering personalized services, with attention to detail and unique guests’ experiences Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations Plan and sell transportation, excursions, cruises and other travel services. Provide relevant information, brochures and publications to guests Deal with day-to-day work routine and complaints handling Enter data into our software and maintain guest files Cooperate with tour operators Take and distribute messages or mail and redirect calls Maintain statistical and financial records Excellent communication skills Ability in multitasking and time-management Strong sales skills and commercial awareness Promotional techniques Operational skills Flexibility Aptitude in resolving issues with a customer-focused orientation Qualifications Proven experience as an Sales Agent, Reservations Agent or a Guest Services role Fluency in English; multilingualism is a plus Knowledge of a PMS or other CRM software will be valued accordingly Excellent knowledge in computer programs such as MS Office Degree in hotel management or relevant field will be a plus Competitive remuneration package Dynamic & highly professional environment Career development opportunities Room accommodation & meal plan provided

Responsibilities

The Exclusive Services Agent will act as the primary point of reference for guests, assisting with their needs and providing personalized services. Responsibilities include planning and selling travel services, handling complaints, and maintaining guest records.