JOB DESCRIPTION

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world’s busiest and most highly skilled emergency response agency. The Department’s main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department’s core values.
The Fire Department, City of New York (FDNY), seeks a full-time Executive Director in the Bureau of Technology and Development Services (BTDS). Reporting directly to the Chief Information Officer/Deputy Commissioner, the successful candidate will, with latitude to work independently, manage the day-to-day operations and oversight of FDNY’s Network and Security services. The selected candidate will be tasked to manage FDNY’s IT network infrastructure which is essential to the FDNY’s ability to respond to emergencies in a timely manner, as well as maintain network continuity of operations for 17,000+ members. The tasks include but are not limited to managing and providing forward looking guidance on network operations and security best practices to institute proper network architecture, robust change management processes, and ensure proper security measures are instituted to protect FDNY’s Public Safety profile and potential threat and vulnerabilities. Further duties include engineering mission critical infrastructure and being responsible for the access and protection of sensitive data, systems, and networks. Design and engineer components of FDNY’s network as well as lead a team in planning, designing, implementing and maintaining datacenter operations that includes the management of IT facilities, network, security, telecommunications, servers, storage and virtualization components. All personnel performance related work.
Special Working Conditions: May be required to work shifts including nights, Saturdays, Sundays, and holidays.

MINIMUM QUALIFICATIONS

1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
3. Education and/or experience which is equivalent to “1” or “2” above.

PREFERRED SKILLS

The selected candidate must have excellent communication and organizational skills to manage a fast-paced environment with multiple teams, have situational awareness and problem-solving skills to mitigate down time and respond to critical network outages, and have experience in industry standards of network system management and security. The candidate should also have experience in managing a IT workforce consisting of network engineers, Project Managers, consultants, and other vendors.

Please refer the Job description for details