Executive 2 (CSE) at FUJIFILM Business Innovation
Binh Duong, Bình Định Province, Vietnam -
Full Time


Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Refurbishment, Detail-Oriented, Organizational Skills, Time Management, Teamwork, Electrical Engineering, Electronic Engineering

Industry

IT Services and IT Consulting

Description
Fujifilm is one of the world’s most recognized technology brands. We are committed to providing innovative solutions that help Viet Nam businesses maximize efficiency and drive out cost, and we recognize that we also have an obligation to the wider community and to our environment. We make it our business to bring ideas, tools and resources to help improve businesses and make life easier. POSITION OVERVIEW This role primarily involves refurbishing used machines returned by customers, as well as providing onsite service at customer locations. RESPONSIBILITIES Checks used machine return from customer and propose if it can be used for refurbishment or not Do refurbishment by replace broken or end of life parts, reset parameter, format HDD, erase customers on machine, check and adjust to have best print quality, clean machine, upgrade firmware, wrapping and keep it in warehouse for selling/lending Update machine status on system, update new machine information with cost, part replaced, picture taken from machine Weekly/monthly report machine status to manager/ another team Monthly report to EMS team about used part Task onsite support in case lack of CSE Cannibalize part and send to CSE when there is a requirement Cannibalize disposal machine Minimize part usage as much as possible to reduce refurbishing cost REQUIREMENT Minimum 2 years of experience in a similar role, specifically involving technical support for copiers and printers. Intermediate or college degree in electrical or electronic engineering or a related field. Strong sense of responsibility. Detail-oriented and tidy. Good organizational and time management skills. Ability to work effectively within a team.
Responsibilities
The role involves refurbishing used machines returned by customers and providing onsite service at customer locations. Responsibilities include checking machine returns, performing refurbishments, and updating machine status in the system.
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