Executive Account Manager at DCM Services

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Strategic Partnerships, Communication, Presentation Skills, Project Management, Cross-Functional Collaboration, Data Analysis, Salesforce, Microsoft Office, Excel, PowerPoint, Word, Client Education, Retention Strategies, Problem Solving, User Testing, Product Enhancement

Industry

Financial Services

Description

Description Executive Account Manager – Build Relationships That Matter Location: Remote, preferred in Minnesota Full-Time | Competitive Salary + Bonus Potential Client-Facing | Strategic Growth | High Impact Make Your Next Move Your Best One – With DCM Services At DCM Services, we don't just manage receivables—we build lasting partnerships and deliver specialized, high-impact solutions that make a difference for our clients. What truly sets us apart is our culture: we believe in meaningful work, a healthy work-life balance, and putting our people first. We're growing, and we're looking for a driven Executive Account Manager to join our team. If you're a strategic thinker with a passion for client success and the confidence to lead high-value relationships, this is your opportunity to take your career to the next level. What You’ll Be Doing: As an Executive Account Manager, you’ll be the trusted advisor and primary contact for some of our most important clients. Your mission: to strengthen relationships, deliver exceptional service, and uncover opportunities that drive mutual growth Requirements Your Day-to-Day Will Include: Building and nurturing long-term strategic partnerships with high-value clients Educating clients on industry trends, DCM’s offerings, and best practices Leading cross-functional teams to deliver solutions that exceed expectations Using data and tools like Salesforce and JIRA to manage performance and opportunities Representing DCM at key industry events and client meetings Driving retention, upselling, and re-engagement strategies with inactive accounts Identifying growth opportunities and partnering with leadership to pursue them Collaborating with internal stakeholders to anticipate and resolve client issues Leading user testing and product enhancement feedback initiatives What You Bring to the Table: 2–4 years of client or customer relationship management experience Bachelor’s degree or equivalent experience A passion for delivering exceptional client experiences Strong communication and presentation skills Proficiency in Microsoft Office, especially Excel, PowerPoint, and Word Experience managing projects and cross-functional collaboration Ability to prioritize in a fast-paced environment Salesforce experience is a plus Familiarity with probate, financial services, or receivables management is a bonus #DCMHP1

Responsibilities

As an Executive Account Manager, you will be the trusted advisor and primary contact for important clients, focusing on strengthening relationships and delivering exceptional service. Your role includes identifying growth opportunities and collaborating with internal teams to resolve client issues.