Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Primary Point of Contact: Serve as the first line of contact for client inquiries via phone, email, WhatsApp, and walk-ins.
• Job Intake & Specification Gathering: Receive artwork files, job requirements, dimension specs, material preferences (paper stock, acrylic, vinyl, board type), and finishing details from clients.
• Client Problem Solving: Actively listen to client concerns, troubleshoot complaints (e.g., color discrepancies, turnaround delays, damage), and resolve issues swiftly to maintain strong business relationships.
• Proof & Sample Approvals: Coordinate sample production, deliver proofs to clients for review, collect formal sign-offs, and relay feedback directly to the design and prepress team.

Desired Candidate Profile

• Must speak English very well.
• Candidate must be enthusiastic and well spoken.
• Must be very quick in decision making.
• 
  

Employment Type

• Full-time

Company Industry

• PrintingPackaging

Department / Functional Area

• Administration

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Primary Point of Contact: Serve as the first line of contact for client inquiries via phone, email, WhatsApp, and walk-ins.
• Job Intake & Specification Gathering: Receive artwork files, job requirements, dimension specs, material preferences (paper stock, acrylic, vinyl, board type), and finishing details from clients.
• Client Problem Solving: Actively listen to client concerns, troubleshoot complaints (e.g., color discrepancies, turnaround delays, damage), and resolve issues swiftly to maintain strong business relationships.
• Proof & Sample Approvals: Coordinate sample production, deliver proofs to clients for review, collect formal sign-offs, and relay feedback directly to the design and prepress team.

Desired Candidate Profile

• Must speak English very well.
• Candidate must be enthusiastic and well spoken.
• Must be very quick in decision making.
• 
  

Employment Type

• Full-time

Company Industry

• PrintingPackaging

Department / Functional Area

• Administration