Coordinator
Position Number: P00059
Directorate: Environment & Planning Services
Service: Live and Protect
Location: Katoomba Council Chambers

QUALIFICATIONS & EXPERIENCE

Relevant tertiary qualifications and practical experience in a business management
related field.
A current drivers licence.

JOB KNOWLEDGE

Considerable personal experience and knowledge across a range of work-related issues.
Technology use: Adept in the use of a range of software programs with a proven record
of content management via web-based technologies and social media.

POSITION PURPOSE/OBJECTIVE

Manage logistics including effective directorate wide collaboration and Secretariat support
to external panels. Use digital and virtual communication tools to facilitate collaboration,
messaging, learning / coaching with enhanced writing skills for research, response.
Work to develop value adding business processes that are successful and seamlessly
delivered whether remotely or in office.

KEY RESPONSIBILITIES

• Manage correspondence and other communications in relation to the Directors
  responsibilities. As appropriate, respond, record, forward, action, monitor or bring
  matters to the Directors attention. Manage appointments and prepare documentation

and other material associated with meetings attended by the Director.

• Serve as liaison between the Director, staff, and other work areas to maintain

operational efficiency. Act to resolve the more complex customer enquiries that have

escalated to the management level.

• Aid the directorate on special projects, involving research, the gathering and compiling

of information or data of a specialised nature. Complete business cases as required.

• Act as panel Secretariat to the Local Planning Panel including the effective scheduling

and operation of panel meetings and liaison with panel members.

• Co-ordinate the council report process and councillor / ministerial communications and

responses for the directorate.

• Manage the logistics, minutes and records of official meetings and proceedings of the

management team and directorate wide meetings. Actively contribute to agenda

setting and sessions.

• Prepare communication materials, including writing copy, editing, and proofing.

Update web pages, publications and published open data and / or updates to

legislatively required registers.

• Work with colleagues to analyse, map and adjust business processes across the

Directorate.

• On board staff and coach others (in office and remotely) in setup, workflow, and system

use. Including access and sign off to appropriate delegations, authorities, etc.

• Act as a key cultural champion working in an environment that requires collaboration

and communication. Remain agile to respond to the variety of workplace demands

whether internal or externally driven.

• Identify the levels of access to information and where required arrange access in

accordance with the Government Information (Public Access) Act and Council

procedures.

• Develop and adopt comprehensive office management support practices that respond

to directorate needs. Order and manage Directorate-wide budgets for stationary,
subscriptions, training / seminars, etc., in accordance with purchasing policies.

Process records associated with corporate credit card purchases.

• Coordinate legal matters, manage budgets and account payments, initiate action for

the payment of Court awarded costs.

Guiding Principles

• We act as one organisation responding to the changing needs of our LGA and

community

• We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus

• We are service focused ` we continuously improve service provision and provide

excellent customer service

• We collaborate and work together to achieve our outcomes
• We ensure safety and well-being is at the centre of our organisation, operations and

culture

• We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supporting Community
Workplace Health & Safety
Ensure compliance with WHS obligations and responsibilities as outlined in Councils
policies and procedures and under the relevant WHS legislation. These include but are
not limited to: identifying potentially unsafe situations or work practices and notifying your
Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative);
never performing a task that you believe is dangerous or for which you do not have the
experience, or have not received appropriate instructions and training or where the correct
equipment to carry out the task safely is not available; always work in a safe manner and
in accordance with safety instructions, where applicable; use the work equipment supplied
for the job, in accordance with the manufacturer’s instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.
You have the right to cease or direct cessation of unsafe work. In addition you are required
at all times to comply with Councils Asbestos Management Plan and Policy.

PERSONAL ACCOUNTABILITY

Ability to identify ‘hot issues’ in the local area and actively manage those issues to prevent
escalation.