Who We Are
CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.
A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!
Executive Assistant
Are you energized by precision, planning, and supporting high-performing teams? CAA Niagara is hiring a detail-oriented Executive Assistant to work closely with our President & CEO and provide essential support to our Board of Directors and Senior Leadership Team.
This full-time, permanent role is ideal for someone who thrives in a fast-paced environment and takes pride in keeping things organized and running smoothly. You’ll stay in sync with executive priorities and ensure timely, reliable support across leadership activities. We’re looking for someone who takes initiative, works independently, and helps leadership stay focused on what matters most.

At CAA Niagara, we offer a robust total rewards package that includes:

• 100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
• Virtual Healthcare and Nurse Navigation Support
• Defined Contribution Registered Pension Plan
• Growth/Training and Development opportunities
• Give Where You Live Program (Community Volunteer Program)
• Green and Wellness Reimbursement Program
• Paid Personal and Vacation Hours

What You’ll Do

• Planning and coordinating events involving the President & CEO, Senior Leadership Team, and/or Board of Directors, including logistics, catering, and tech setup.
• Organizing and supporting board and sub-committee meetings: preparing agendas, sharing pre-read materials, taking and distributing meeting minutes for board meetings and sub-committees and following up on action items.
• Preparing presentation materials for various audiences, including the Board, leadership team, and employees (e.g., Town Hall).
• Managing calendars and schedules for the President & CEO, including travel bookings and expense reports for senior leaders.
• Handling confidential information with discretion.
• Maintaining shared drives, databases, and Teams channels for knowledge management.

What You Bring

• 3–5 years of experience in a senior administrative or Executive Assistant role.
• A diploma in Executive Assistant, Office Administration, or a related field.
• Strong attention to detail and the ability to manage multiple priorities with a focus on quality.
• Proficiency in Microsoft Office and a strong grasp of virtual meeting tools (e.g., Teams).
• Strong interpersonal, organizational, and communication skills.
• Take initiative and solve problems without being asked.

Working Conditions

• Office-based role with frequent interruptions, requiring focus and adaptability.
• Frequent work outside regular business hours, including early mornings and evenings to support Board and leadership events.

You Might Be the Right Fit If You Are

• Friendly, direct, and proactive.
• Passionate about organization and efficiency.
• A clear communicator and strong writer.
• Detail-oriented and reliable in managing schedules and logistics.
• A problem-solver who’s known for getting things done.
• Comfortable working independently and helping others without being asked.
• Calm under pressure, adaptable, and positive.

Apply Today
If you’re ready to support an energetic and forward-thinking leadership team and play a vital role in the success of CAA Niagara, we want to hear from you. Bring your drive and dedication and help us continue to make a difference for our members and our community.
CAA Niagara is an equal-opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca
We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey

• Planning and coordinating events involving the President & CEO, Senior Leadership Team, and/or Board of Directors, including logistics, catering, and tech setup.
• Organizing and supporting board and sub-committee meetings: preparing agendas, sharing pre-read materials, taking and distributing meeting minutes for board meetings and sub-committees and following up on action items.
• Preparing presentation materials for various audiences, including the Board, leadership team, and employees (e.g., Town Hall).
• Managing calendars and schedules for the President & CEO, including travel bookings and expense reports for senior leaders.
• Handling confidential information with discretion.
• Maintaining shared drives, databases, and Teams channels for knowledge management