Executive Assistant & Client Experience Coordinator at Cinga Leadership and Learning
Vancouver, BC V6C 1B6, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

70000.0

Posted On

27 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workshops, Summary Reports, Industry Research, Retreats, Slide Decks, Materials, Breakout Sessions

Industry

Human Resources/HR

Description

WHO YOU ARE

  • Aligned with and ready to model Cinga’s Core Values (Keep It Real, Be Humble, Build From Strengths, Have Each Other’s Backs, Stay Flexible)
  • Curious, adaptable, and eager to learn new tools and approaches.
  • Dependable and resourceful — you see what needs doing and make it happen.
  • Thrive in a collaborative, small-team environment where initiative is valued.
  • Calm under pressure and flexible when priorities shift.
  • This is a hybrid role based in Vancouver, BC. While most work is remote, occasional in-person support will be required for client events and team meetings.
  • We’re looking for someone who sees Executive Assistance as a career — not a stepping stone — and takes pride in delivering high-caliber support at the senior level.

How To Apply:

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Responsibilities

APPROXIMATELY 40% EXECUTIVE ASSISTANT (EA) RESPONSIBILITIES:

  • Manage the Managing Director’s calendar and support broader team scheduling, including coordination with subcontractors and client partners.
  • Provide executive administrative support, including correspondence, expense tracking, invoice generation, and budget-to-actual reporting.
  • Coordinate travel planning and booking, ensuring cost-effectiveness and efficiency.
  • Handle confidential materials and sensitive information with discretion and professionalism.
  • Proofread and finalize high-stakes documents and deliverables.
  • Support internal team communications, meeting agendas, and follow-ups to keep projects moving forward.
  • Provide occasional personal lifestyle coordination support for the Managing Director, such as scheduling personal appointments or travel, as needed.

APPROXIMATELY 60% CLIENT EXPERIENCE & BUSINESS DEVELOPMENT RESPONSIBILITIES:

  • Assist with onboarding new clients — scheduling kick-offs, coordinating materials, and managing early-stage communication.
  • Prepare, format, and quality-check slide decks, toolkits, e-learning materials and in-person session materials.
  • Own and drive the development, drafting, and submission of client proposals and RFP responses — from gathering requirements to final submission.
  • Track and manage the proposal pipeline, follow up with prospects, and ensure deadlines are met.
  • Coordinate virtual and in-person client events, workshops, and retreats, including logistics, materials prep, breakout sessions, and live polling tech.
  • Support post-session activities: client feedback surveys, summary reports, and action item tracking.
  • Maintain project trackers, client files, and shared resources for easy access by the team.
  • Conduct industry research to support business development opportunities and keep Cinga ahead of trends.
  • Post and manage social media updates and marketing event logistics as needed.
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