Executive Assistant/Community Leader (Professional Services / Education) - at Pearl

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Executive Support, Community Management, Project Coordination, Organizational Skills, Time Management, Communication Skills, WordPress, Learndash, Event Coordination, Operational Efficiency, Vendor Management, CRM Platforms, Microsoft Office Suite, Google Workspace, Mailchimp, Zoom

Industry

Staffing and Recruiting

Description

Industry Professional Services / Education Work Arrangement Fully Remote Job Type Full-Time Work Schedule 9:00 AM – 5:00 PM London Time Locations Philippines LATAM (Mexico, Colombia, Brazil, Argentina) Other remote regions with strong English communication and EA/operations experience About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. About the Company Our client is a premium professional education and events company serving insurance pricing professionals through specialized training programs, workshops, and industry events. Operating at the intersection of education, community, and operational excellence, the company empowers its members to navigate complex insurance challenges with confidence. Role Overview The Executive Assistant // Community Leader will serve as a trusted partner to leadership while also acting as the operational anchor for the client’s member community and events. This role blends executive support, community management, and project coordination, making it ideal for a highly organized, proactive operator who thrives in fast-paced, detail-driven environments. Your Impact Ensure seamless executive operations that enable leadership to focus on strategic initiatives. Maintain and enhance member engagement, satisfaction, and retention through structured community operations. Deliver well-executed events, workshops, and training programs that support company growth objectives. Streamline workflows and internal processes to improve efficiency and operational excellence. Serve as a reliable point of contact for members, vendors, and internal teams, maintaining professionalism and accuracy across communications. Core Responsibilities: Executive Support Draft, edit, and review executive communications, presentations, and reports. Manage the senior executive’s calendar across multiple time zones. Coordinate meetings, agendas, and follow-ups with precision. Handle travel arrangements including accommodations and itineraries. Prepare materials and documentation to ensure executive readiness. Community Leadership & Member Operations Maintain and manage the learning management system (WordPress + Learndash). Upload recordings, schedules, posts, and other member-facing content. Send communications to members and mailing lists via email and Mailchimp. Lead onboarding and member meetings using structured scripts while building rapport. Maintain accurate member records including payments, access, and renewal dates. Event Coordination & Project Management Plan and execute training programs, workshops, and events end-to-end. Develop and maintain project plans, milestones, deliverables, and deadlines. Serve as the primary point of contact for vendors, clients, and event participants. Coordinate logistics, scheduling, and follow-ups to ensure high-quality execution. Collect post-event feedback and prepare timely reports. Operational Efficiency & Internal Coordination Manage vendor and supplier relationships and related contracts. Maintain schedules and follow-up systems for vendors, members, and stakeholders. Identify and implement workflow improvements to enhance efficiency. Write and maintain SOPs and internal documentation. Support cross-functional coordination with marketing and client engagement teams. Key Requirements Must-Haves (Required) 3–5+ years of experience as an Executive Assistant, Project Manager, Operations Associate, or similar role. Proven experience supporting senior leadership. Background in online community management or membership-based organizations. Proficiency with WordPress and LMS platforms such as Learndash. Exceptional organizational and time-management skills with strong attention to detail. Excellent written and verbal English communication skills. Ability to work independently and manage multiple priorities simultaneously. Bachelor’s degree or equivalent professional experience. Nice-to-Haves (Preferred) Experience working with professional education, events, or training organizations. Familiarity with CRM platforms. Tech-savvy with the ability to adopt new tools quickly. Experience working remotely with distributed teams. Tools Proficiency Must-Haves (Required) Microsoft Office Suite, Google Workspace, WordPress, Learndash, Mailchimp, Zoom, Email, Notion, Asana, Trello. Nice-to-Haves (Preferred) CRM platforms, Automation or workflow tools Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide Our Recruitment Process Application Screening Skills Assessment Top-grading Interview Client Interview Job Offer Client Onboarding Ready to Join Us? If you’re a highly organized professional who thrives in dynamic environments and values both precision and empathy, this role is for you. Join a mission-driven team building a cleaner, fairer energy future — one building at a time.

Responsibilities

The Executive Assistant/Community Leader will provide executive support to leadership while managing community operations and events. This role involves ensuring efficient workflows, maintaining member engagement, and coordinating logistics for training programs and workshops.