Executive Assistant at Crisis Center of Tampa Bay

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

65000.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cooperation, Engaging Communication, Customer Service, Adaptability, Problem Solving, Judgment, Valuing Diversity, Self-Management, Administrative Support, Calendar Management, Meeting Coordination, Confidentiality, Logistical Support, Communication Skills, Organizational Skills, Detail Oriented

Industry

Individual and Family Services

Description

Job Details Job Location: Bearss Home Office - Tampa, FL 33613 Position Type: Full Time Education Level: High School Salary Range: $60,000.00 - $65,000.00 Salary/year Travel Percentage: Negligible Job Shift: Day Job Category: Admin - Clerical Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The primary responsibilities of the Executive Assistant are to assist the Senior Management team with a wide range of administrative and planning activities. The Executive Assistant reports to the President and Chief Executive Officer. Duties and Responsibilities Provides high-level administrative support to the President/CEO and Senior Management Team, including complex calendar management, meeting coordination, written communications, and stakeholder liaison. Supports the Board of Directors by coordinating all Board meetings, including agenda development, preparation and distribution of Board materials, communication with Board members, and accurate minute-taking. Maintains the agency’s HRIS records for Board members, including annual compliance documentation, background screenings, goals tracking, and secure access to Board materials. Supports Board Committee Chairs by scheduling committee meetings, coordinating communications, preparing materials, tracking attendance, and recording minutes. Coordinates agency-wide and leadership meetings (e.g., All Staff, Leadership Council, Senior Management Team), including scheduling, agenda distribution, minute-taking, and logistical arrangements. Manages administrative resources for Senior Management and Board members, including business cards, name tags, and shared meeting room calendars. Provides logistical and operational support to Senior Management, including supply coordination and internal deliveries as required. Maintains strict confidentiality of agency, personnel, governance, and research-related information. Actively contributes to the agency Wellbeing Committee, supporting initiatives that enhance employee engagement, wellbeing, and workplace culture. Oversees and maintains The Hub (agency intranet), ensuring timely and engaging employee communications, recognition, events, and organizational updates. Coordinates with the Talent Management team to administer monthly employee and volunteer MVP recognition, including selection support, award preparation, presentation scheduling, and promotion via internal platforms. Participates in Performance Quality Improvement (PQI) activities and supports accreditation and reaccreditation processes through documentation, coordination, and data support. Undertakes additional duties as assigned to support the President/CEO and Senior Management Team. Required Competencies Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships. Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers. Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers’ long-term interests. Creates strategies to help the organization serve customers more effectively. Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans. Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions. Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions. Valuing & Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity. Self-Management – Takes responsibility for one’s behavior and well-being; Works effectively under stress and adapting one’s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor. Education and Experience High School degree required. Five years’ general administrative experience with at least two years’ executive support required. Experience in human service agency programs and services a plus. Valid Florida driver license with the ability to drive personal vehicle for business required. Knowledge, Skills and Abilities This position serves on the Crisis Center of Tampa Bay’s Performance Quality Improvement Committee. Members of this committee need to have an understanding of (or ability to learn) the strategic implications and outcomes of services; appreciate the significance of stakeholders and providing the best possible service; have the ability to review data received across the organization; have the ability to brainstorm opportunities for improvement and change; and foster positive communication inside and outside of the team regarding the progress and outcomes. Ability to learn and develop a deep understanding of the mission and vision of the Crisis Center. Working knowledge of MS Word, Excel and Outlook, with the ability to learn additional systems software. Ability to work independently, determine priorities and ensure quick turnaround times are met and projects are completed with a sense of urgency. Possess excellent verbal and written communication skills to professionally interact with employees, board members, donors and members of the community. Ability to establish and maintain effective working relationships with co-workers, board members, donors and members of the community. Must be detailed oriented and organized. Physical Demands/Working Conditions Physical Requirement: Must have ability to lift and carry up to 25 lbs. Employee must be at to sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms. Ability to sit for long periods of time. Working Conditions: Duties are performed primarily in an office setting. Operates computer and standard office equipment such as telephone and copier/printer. Work is performed mainly indoors, but may require outdoor activities as needed for events. Travel: Minimal; limited to meetings, trainings and events. Hours: Typically Monday – Friday 8:00am – 5:00pm; however, some evenings are required for meetings or special events. This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position. CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. _________________________________ ________________________ Name Date Updated December 2025 Qualifications

Responsibilities

The Executive Assistant provides high-level administrative support to the President/CEO and Senior Management Team, including calendar management and meeting coordination. They also support the Board of Directors by coordinating meetings and maintaining HRIS records.