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Executive Assistant for a Facilities Services in the US (Home Based Full Ti at Virtual Coworker

Eastleigh, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Email Management, Customer Service, Appointment Scheduling, Quotation Preparation, Invoicing, Accounts Administration, CRM Management, HubSpot, Diary Management, Scheduling, Administrative Support, AI Tools, ChatGPT, Process Improvement, Document Organization, Stakeholder Liaison

Industry

Outsourcing and Offshoring Consulting

Description

• Manage incoming emails and respond to customer enquiries. • Answer and make customer phone calls. • Book surveys, installations, and service appointments. • Prepare quotations using company templates. • Raise invoices and assist with accounts administration. • Follow up on outstanding quotations and payments. • Update and maintain the CRM (HubSpot). • Manage diaries and engineer schedules. • Liaise with customers, suppliers, and manufacturers. • Organise documents, spreadsheets, and business records. • Provide administrative support to the Managing Director. • Use AI tools, including ChatGPT, to improve productivity and streamline workflows. • Identify and implement opportunities to improve systems and processes.

Responsibilities

Provide comprehensive administrative support to the Managing Director and manage daily operations for a facilities services company. This includes handling customer inquiries, scheduling engineers, managing invoices, and maintaining the CRM system.