EA – SUPPORTING GENERAL MANAGER

Business Banking (BB) manages relationships with Commonwealth Bank’s small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness customers, providing a wide range of financial services and solutions. It also services our personal and institutional online trading customers.
Major Client Group (MCG) sits within the Business Bank. We are a national team which cover a diverse range of businesses across various industries. The MCG team provides dedicated support to customers which have turnover above $150m and exposures typically above $50m. We strive to provide exceptional support to our existing customers and would like to service more and more Australian customers.

• Diary & Email Management – Oversee a busy schedule, prioritising commitments and ensuring seamless daily operations
• Event management – Arrange client events & ticketing/functions/offsites/team building events
• Travel Coordination – Arrange detailed domestic travel itineraries
• Gatekeeping & Communication – Manage correspondence, filter requests, and maintain strong relationships with key stakeholders
• Expense management – Accurately tracking, processing, and reporting expenses, ensuring financial compliance
• Meeting management – Prepare agendas, reports, presentations and arrange meeting room bookings
• Stakeholder Management – Act as a trusted liaison between the external clients and internal contacts
• Establish and maintain strong, effective, strategic and appropriate working relationships within business partners, EAs and other stakeholders
• Risk management – Provide HR support and assist with recruitment requests, staff exits, onboarding / offboarding, and adhering to the Group’s policies and procedures
• Provide ad hoc administrative support to the wider tea