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Executive Assistant Manager (Expatriate) | AYANA Komodo at AYANA Hospitality

Komodo, East Nusa Tenggara, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Communication, Customer Service, Problem-Solving, Hospitality Management, Training, Operational Strategies, Financial Planning, Budgeting, Resource Management, Quality Inspections, Guest Satisfaction, Strategic Decision-Making, Microsoft Office Suite, Hotel Management Systems

Industry

Hospitality

Description

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service. Responsibilities Support the General Manager in overseeing daily operations of AYANA Komodo Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations Monitor staff performance and conduct training sessions to promote professional development Implement operational strategies and policies to achieve business goals Assist in financial planning, budgeting, and resource management Conduct regular quality inspections throughout the premises Resolve guest concerns and inquiries promptly and effectively Participate in strategic decision-making and contribute to the hotel’s marketing initiatives At least 5 years of management experience in the hospitality industry Strong leadership and team management abilities Exceptional communication and customer service skills Proficient in hotel management systems and Microsoft Office Suite Ability to remain calm and composed in high-pressure situations Fluency in English; knowledge of additional languages is advantageous Bachelor's degree in Hospitality Management or a related field preferred Demonstrated problem-solving skills and a strong guest-oriented attitude Positive Working Great Environment Supportive Team Work

Responsibilities

The Executive Assistant Manager will support the General Manager in overseeing daily operations and enhancing guest satisfaction. This includes monitoring staff performance, implementing operational strategies, and resolving guest concerns.