Executive Assistant at myCareer - NSW Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

125720.0

Posted On

15 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Executive support, Diary management, Stakeholder management, Communication, Confidentiality, Records management, Administrative support, Policy research, Report drafting, Prioritization, Workflow coordination, Customer service

Industry

Government Administration

Description

Executive Assistant Clerk Grade 7/8 - $113,574 - $125,720 plus super Employment Type: Temporary Full Time until 18 September 2026 Location: Parramatta or Orange (Hybrid working available). Minimum 2–3 days per week in the office, subject to change in line with Department of Customer Service workplace policies. About the team Government Shared Services (GSS) is a division of Department of Customer Service that delivers essential shared services to more than 100 NSW Government agencies, supporting outcomes for the people of NSW. Client & Commercial Solutions (C&CS) supports GSS by strengthening governance, managing client relationships, and providing assurance, commercial, and financial oversight to enable effective and reliable shared service delivery. About the role Reporting to the Executive Officer, you will deliver high-level executive, secretarial, and administrative support to the Executive Director, Client & Commercial Solutions. You will: Act as the primary point of contact for the Executive Director, triaging requests, setting priorities, and initiating action with discretion and confidentiality. Manage complex diaries, appointments, correspondence, and records, including travel arrangements and end-to-end meeting coordination. Support the Executive Officer in day-to-day operations by coordinating workflows, tracking priorities, managing competing demands, maintaining oversight of key activities, and ensuring the Executive Director is prepared for key meetings and deliverables. Draft, coordinate, and review high-level communications, including briefings, submissions, and correspondence, ensuring accuracy, clarity, and confidentiality. Research and collate information to support reports, advice, and briefings on complex policy and operational matters. Review and improve administrative practices, systems, and procedures to enhance efficiency and support quality outcomes. About you: Proven ability to plan, prioritise and manage competing deadlines in a dynamic environment while maintaining attention to detail. Strong judgement, discretion and professionalism, with a demonstrated commitment to confidentiality and acting with integrity. Clear and effective communication skills, including drafting well-structured briefings, correspondence and reports for senior stakeholders. A customer-focused approach, with the ability to respond respectfully and promptly to enquiries and resolve issues appropriately. Confidence using a range of technologies and information/records management systems to maximise efficiency and support executive workflows. A proactive approach to improving administrative processes, systems and ways of working to optimise outcomes. How to apply If this role sounds like you click the apply now button and include a resume (max 5 pages) and cover letter (max 1 page) outlining how your skills and experience align to the role. Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Tiffany Martin via tiffany.martin@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Wednesday 22 April 2026 at 9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact tiffany.martin@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

The role involves providing high-level executive and administrative support to the Executive Director, including diary management and correspondence. You will also coordinate workflows, track priorities, and draft briefings to ensure the Executive Director is prepared for key deliverables.