End Date
Thursday 05 June 2025
Salary Range
£76,194 - £89,640
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
JOB TITLE: Executive Assistant to the Colleague Success Director
LOCATION: Halifax or Leeds
HOURS: 35 hours, full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Do you thrive in a fast-moving and ambiguous environment?
Do you love building trusted relationships at every level to provide effective, strategic support to a senior director and their leadership team?
Are you excited by orchestrating a wide portfolio of work to help drive forwards a bold and ambitious transformation agenda?
If your answer is yes to these, we may have the perfect opportunity for you!
Job Description
About the team:
In Colleague Success, we are driven to make every day easier for colleagues across Lloyds Banking Group.
The team currently brings together a broad range of operational and technology specialisms covering Recruitment Operations, Colleague Policy & Vetting, Employee Relations, Learning Operations, Payroll Operations & Delivery, and the delivery, change and run of the technology supporting our People function, including generative AI and automation. As well as this, we’re an exceptionally diverse, distributed team, based in People and Places Hubs across the UK and in India.
About this opportunity:
We’re now seeking an incredibly effective, efficient and empathetic individual to take on the role of Executive Assistant for the Colleague Success Director.

The role will be incredibly varied, no two days will be the same, but you’ll broadly be responsible for:

• Working as part of the SLT to ensure the function is best placed to deliver on its strategic and operational objectives, including effectively measuring and reporting on our progress.
• Providing leadership, ownership and drive across the mobilisation of selected strategic priorities aligned to the Director’s and function’s priorities.
• Playing a key role in supporting the preparation, coordination and support of strategic and operational changes to deliver the strategy of the People & Places function.
• Taking the lead for ensuring a robust risk profile is maintained within the function, working across the SLT to ensure risk and controls are handled and reported effectively.
• Ensuring the Director is well prepared for all forums, committees and events they attend.
• Using sound judgement, business insights and effective working relationships, to make decisions on behalf of and alongside the Director.
• Screening, digesting and interpreting complex and often confidential information and communications, responding, rerouting and prioritising as appropriate, aligned to our priorities.
• Identifying and leading key programmes, contributing to a wide range of the team’s priorities, whilst helping to create a positive, engaging team culture.
• Handling an annual calendar of events, forums and meetings, including performance and reward cycles, working closely with Group Corporate Affairs to ensure communications are prepared and shared on a regular basis.
• Collaborating with the executive’s PA and other EAs across the function to ensure People and Places leadership are using their time as efficiently as possible aligned to current priorities.

The skills you’ll need:

• Superb communication - ability to distil complex, confidential and varied information into actionable insights and stories from colleagues through to GEC execs.
• Seamless flexibility – ability to juggle multiple priorities, move effortlessly from topic to topic, and retain effective oversight across a wide ranging and ever-shifting portfolio of work – enabled through some next level organisational skills.
• Strong confidence – in presenting and providing (sometimes difficult) messages in a succinct and clear format, both written and orally.
• Tech savvy – you’ll be excited about the opportunities of automation, AI and GenAI and its potential with a sound understanding of existing and emerging HR tech and how it can be applied to deliver amazing colleague experiences.
• HR knowledge – a strong understanding of the colleague lifecycle and associated HR services, and global HR operations.
• Genius collaboration - enthused to work with a wide range of people, building trusted working relationships with colleagues up to executive level, using keen influencing skills to bring them on the journey.
• Contagious passion – bring steadfast positivity to thrive in a dynamic environment and motivate others to work towards our strategy, together.
• Failsafe trust – bring tact, discretion and trust at all times to reliably respond, reroute and prioritise as appropriate.
• Culturally sensitive – inclusive and empathetic of the needs and ways of working of a diverse team set across different global locations.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

We’re focused on creating a purpose driven culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all colleagues can make a real difference. We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation. We align with the Disability Confident Scheme.
If you’re excited by the thought of becoming part of our team, please get in touch. We’d love to hear from you.
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Working as part of the SLT to ensure the function is best placed to deliver on its strategic and operational objectives, including effectively measuring and reporting on our progress.
• Providing leadership, ownership and drive across the mobilisation of selected strategic priorities aligned to the Director’s and function’s priorities.
• Playing a key role in supporting the preparation, coordination and support of strategic and operational changes to deliver the strategy of the People & Places function.
• Taking the lead for ensuring a robust risk profile is maintained within the function, working across the SLT to ensure risk and controls are handled and reported effectively.
• Ensuring the Director is well prepared for all forums, committees and events they attend.
• Using sound judgement, business insights and effective working relationships, to make decisions on behalf of and alongside the Director.
• Screening, digesting and interpreting complex and often confidential information and communications, responding, rerouting and prioritising as appropriate, aligned to our priorities.
• Identifying and leading key programmes, contributing to a wide range of the team’s priorities, whilst helping to create a positive, engaging team culture.
• Handling an annual calendar of events, forums and meetings, including performance and reward cycles, working closely with Group Corporate Affairs to ensure communications are prepared and shared on a regular basis.
• Collaborating with the executive’s PA and other EAs across the function to ensure People and Places leadership are using their time as efficiently as possible aligned to current priorities