Executive - Business Channels (Community Deposit Specialist) at HLB

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Lead Generation, Client Referrals, Sales Proposals, Pipeline Management, Negotiation, Customer Service, Market Research, Competitor Analysis, Collaboration, Training, Account Management, Product Knowledge, Relationship Building, Digital Banking, Customer Experience

Industry

Financial Services

Description

If you are looking to excel and make a difference, take a closer look at us… This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts. Roles & Responsibilities Generate and qualify leads from internal and external lists to achieve acquisition goals Source and develop client referrals to achieve acquisition goals Develop sales proposal and customize by client Schedule sales activity and ensure optimum pipeline generation Make sales calls to new potential and existing clients Negotiate effectively with clients Conduct briefing and training to clients Respond to sales enquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Follow up on sales activities to ensure sales closure and accounts are open timely Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events and roadshows where applicable Monitor competitors, market conditions and product development Ensure all tasks are carried out in full compliance with guidelines and regulations To collaborate with other departments to create a unified experience To create an achievement oriented working environment. Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain. Continuous effort to improve business in support of building brand awareness and improving customer experience. Ensure all sales proposals are delivered on-time and within scope About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

Responsibilities

The role involves generating and qualifying leads for deposit account acquisition from consumers and businesses, while also providing sales support and training. The specialist will ensure customer satisfaction and maintain good client relationships through effective follow-up and market research.