Executive Casino Host at Ameristar Casino Hotel Council Bluffs

Council Bluffs, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

45000.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Casino Marketing, Sales Experience, Problem Solving, Mediation Skills, Listening Skills, Microsoft Office Competence, Self-Starter, Independent Work, Flexible Hours

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Promote the facility, services, programs and events while interacting with Marketing, Table Games, Slots, Public Relations and casino guests. Build customer database and player loyalty through recruitment and retention techniques including actively recruiting new members for the rewards Player retention through the use of direct mail and telemarketing, inactive player reactivation, hosting parties and participation in promotions, special events, gaming tournaments along with acting as a liaison between players and the Marketing Department. Build loyalty to Ameristar through frequent communication to players assigned by phone, email or mail. Meet and greet players who are playing on the casino floor; handling their requests where needed and appropriate. Develop and implement business plans for each quarter targeting these high-end players who are considered prospects, fading or inactive. Host assigned players at events and parties held for them on and off property. BRING US YOUR BEST. High school required; college preferred Minimum of 2 years high volume customer service or 3 years of casino marketing or sales experience. Strong problem solving, mediation and listening skills Fully Competent in Microsoft Office Must be a self-starter and able to work independently. Must be able to work flexible hours including evenings, weekends, and holidays. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting at $45,000 annually, depending on experience.

Responsibilities

Promote the facility and build customer loyalty through recruitment and retention techniques. Host assigned players at events and maintain communication with them.